3. Check of mobile phone device side
ͻ Is the mobile phone device power turned ON?
Check the connected mobile phone device. Is the power on?
No Turn on the power of the mobile phone device and check again.
Yes Proceed to the next step
ͻ Is the mobile phone device locked?
There is no security lock on the connected mobile phone device screen (the home screen is
displayed)
No Proceed to the next step
Yes Transition both the CCU and device to the home screen and check again
ͻ Is the mobile phone device set so that NFC can be used?
Check the connected mobile phone device. The NFC setting is switched on.
No Switch the device side NFC function setting power on, and then check again.
Yes Proceed to the next step
ͻ Is the mobile phone device compatible with Bluetooth? Is the mobile phone device set so that
Bluetooth can be used?
Check the connected mobile phone device. The Bluetooth setting is switched on.
㻌㻌No Set the Bluetooth connection, and check again.
Yes Proceed to step 4
4. Confirmation of details of malfunction occurrence
ͻ Can a standard Bluetooth connection be established instead of NFC?
: Select CCU Settings, Phone, Connect Phone, and and then Add to establish a device connection.
Does the device connect?
No Proceed to Procedure B
Yes Proceed to Procedure A
Procedure A
ͻ Does the video play normally, and does touch operation operate normally?
: Press the "HOME" switch, and check the screen display. Does the home screen display
without any resolution failure?
No 㻌 Video cable abnormality
㻌㻌Yes 㻌 CID abnormality (NFC chip abnormality)
Procedure B
ͻ Can a connection be established with another device?
: Establish an NFC connection on another device from the device used up until now. Can a
connection be established on another device?
No CCU abnormality
Yes Device abnormality