9
PROBLEMS POSSIBLE CAUSE
Unusual smell
• Food with strong odour should be packed tightly
before being put inside the appliance.
• Please check whether there is any deteriorated
items or whether the liners are left uncleaned for a
long time.
Water leaks from the bottom of the refrigerator
• The drain tube is blocked. Please use a tool to
unblock the drain pipe
Heavy frost occurs on the rear of the appliance
• Putting hot food into the appliance may cause this
problem. Or
• it may be caused by the heavy environment
moisture / humidity
Door not closed properly
• Unit not on a level surface
• Door not installed properly or reversed
• The gasket is dirty or bent
• The shelves are out of position
❑ Moisture may form dew on the outside of the product during high humidity. Please wipe the external
surface with a clean and dry cloth to clear this dew
❑ The flow of refrigerant through the pipeline coil can cause some noises which is normal.
❑ The sides of product having a warm temperature; it is as a result of the appliance working.
❑ The frame of the appliance will be warm to prevent condensation
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or a
qualified technician in order to avoid hazard.