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Subcold VIVA 28 - Troubleshooting Tips; Additional Troubleshooting

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9
PROBLEMS POSSIBLE CAUSE
Unusual smell
Food with strong odour should be packed tightly before
being put inside the appliance.
Please check whether there is any deteriorated items or
whether the liners are left uncleaned for a long time.
Water leaks from the bottom of the refrigerator The drain tube is blocked.
Heavy frost occurs on the rear of the appliance
Putting hot food into the appliance may cause this
problem. Or
it may be caused by heavy environment moisture /
humidity level
Door not closed properly
Unit not on a level surface
Door not installed properly or moved in transit
The gasket is dirty or bent out of shape
The shelves are out of position
Moisture may form dew on the outside of the product during high humidity. Please wipe the external
surface with a clean and dry cloth to clear this dew
The flow of refrigerant through the pipeline coil can cause some noises which is normal.
The sides of product having a warm temperature; it is as a result of the appliance working normally.
The frame of the appliance will be warm to prevent condensation
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or a
qualified technician in order to avoid hazard.

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