TWO
YEAR
LIMITED
WARRANTY
SUBURBAN RECREATIONAL VEHICLE FURNACE
TWO YEAR LIMITED WARRANTY
This Suburban product is warranted to the original purchaser to be free from defects
in
material and workmanship under normal use and maintenance for a period of
two years from date
of
purchase whether or not actual use begins on that date. It
is
the responsibility
of
the consumer/owner to establish the warranty period. Suburban
does not use warranty registration cards for its standard warranty.
You
are required to furnish proof
of
purchase date through a Bill
of
Sale or other payment records.
Suburban will replace any parts that are found defective within the first two years and will pay a warranty service allowance directly to the recommended Suburban
Service Center at rates
mutually agreed upon between Suburban and its recommended service centers. Replacement parts will be shipped FOB the shipping point
within the Continental
United States, Alaska and Canada to the recommended service center performing such repairs. All freight, shipping and delivery cost shall be
the responsibility
of
the owner. The exchanged part or unit will
be
warranted for only the unexpired portion
of
the original warranty. Before having warranty repairs
made confirm that the service agency
is
a
re
commended service center for Suburban. DO NOT PAY THE SERVICE AGENCY FOR WARRANTY REPAIRS; SUCH
PAYMENTS WILL NOT
BE
REIMBURSED.
Suburban reserves the right to examine the alleged defect
in
the furnace or component parts, and it is the owner's obligation to return the furnace and/or component
parts to Suburban or its representative. When returning a furnace, it must include
all component parts and the serial number plate. Returned component parts must be
individually tagged and identified with the furnace's
model number, serial number and date
of
installation.
For warranty service, the owner/user should contact the nearest recommended Suburban Service Center, advising them
of
the model and serial numbers (located on
the furnace) and the nature of the defect. Transportation
of
the RV to and from the Service Center and/or travel expenses
of
the Service Center to your location
is
the
responsibility
of
the owner/user. A current listing
of
recommended service centers may be obtained from Suburban's website, www.rvcomfort.com. If you cannot locate
a recommended service center
locally, the service agency chosen to perform warranty repairs must contact our Service Department at 423-775-2131 for authorization
before making repairs. Unauthorized repairs made
will not be paid by Suburban.
THREE YEAR LIMITED WARRANTY ON HEAT EXCHANGER
The furnace heat exchanger is further warranted to be free from defects
in
material and workmanship during the third through fifth year after the date
of
original purchase.
A replacement heat exchanger
will be provided under
th
e same conditions as stated in the two year warranty EXCEPT no labor reimbursement will be provided.
LIMITATION OF WARRANTIES
ALL IMPLIED WARRANTIES (INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY) ARE HEREBY LIMITED
IN
DURATION TO THE PERIOD FOR
WHICH
EACH LIMITED WARRANTY
IS
GIVEN. SOME STATES DO NOT
ALLOW
LIMITATIONS ON
HOW
LONG AN IMPLIED WARRANTY LASTS
SO
THE
ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THE EXPRESSED WARRANTIES MADE IN THIS WARRANTY ARE EXCLUSIVE AND MAY NOT BE ALTERED,
ENLARGED,
OR CHANGED BY ANY DISTRIBUTOR, DEALER OR OTHER PERSON WHOMSOEVER.
SUBURBAN WILL NOT BE RESPONSIBLE FOR:
1.
Normal maintenance as outlined in the installation, operating and service instructions owner's manual including cleaning of component parts; such as, orifices and
burners.
2. Initial checkouts and subsequent checkouts which indicate the furnace
is
operating properly, or diagnosis without repair.
3. Damage or repairs required as a consequence of faulty or incorrect installation
or
application not
in
conformance with Suburban instructions.
4. Failure to start and/or operate due to loose or disconnected wires; water or dirt in controls, fuel lines and gas tanks; restriction or alteration
of
return air circulation;
low voltage.
5. Routine adjustments that may be required to the
th
ermostat, electrode and burner.
6. Costs incurred
in
gaining access to the furnace.
7. Parts or accessories not supplied
by
Suburban.
8. Freight charges incurred from parts replacements.
9. Damage or repairs needed as a consequence of any misapplication, abuse, unreasonable use, unauthorized alteration, improper service, improper operation or
failure to provide reasonable and necessary maintenance.
10. Suburban products whose serial number has been altered, defaced or removed.
11. Suburban products installed or warranty claims originating outside the Continental U.S.A., Alaska, Hawaii and Canada.
12. Damage as a result
offloods
, winds, lightning, accidents, corrosive atmosphere or other conditions beyond the control
of
Suburban.
13. ANY SPECIAL, INDIRECT OR CONSEQUENTIAL PROPERTY, ECONOMIC OR COMMERCIAL DAMAGE OF ANY NATURE WHATSOEVER.
Some
states do not allow the exclusion
of
incidental or consequential damages, so the above limitation may not apply to you.
NO
REPRESENTATIVE, DEALER, RECOMMENDED SERVICE CENTER OR OTHER PERSON
IS
AUTHORIZED TO ASSUME FOR SUBURBAN MANUFACTURING
COMPANY
ANY ADDITIONAL, DIFFERENT OR OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS SUBURBAN PRODUCT.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
IF YOU HAVE A PRODUCT PROBLEM
FIRST:
If
your RV has its original furnace and is still under the RV manufacturer's warranty, follow the steps suggested by your dealer or manufacturer
of
the
RV.
SECOND:
Contact a conveniently located recommended Suburban Service Center. Describe to them the nature
of
your problem, make an appointment, if necessary, and provide
for delivery of your
RV to the selected service center.
THIRD:
For the location
of
the nearest service center, refer to
th
e listing provided or contact:
Suburban Manufacturing Company
Customer Service Department
676
Broadway Street
Dayton, Tennessee 37321
(42
3)
775-2131 , Ext.
7101
www.RVComfort.com
FOR FUTURE REFERENCE, YOU SHOULD RECORD THE FOLLOWING INFORMATION:
MODEL
NUMBER:
SERIAL NUMBER:
STOCK NUMBER:
DATE OF PURCHASE:
ICl§ISuburban
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