9
TROUBLESHOOTING
You can solve many common problems easily, saving you the cost of a possible service call. Try the
suggestions below to see if you can solve the problem before calling the servicer.
Appliance does
not operate.
The unit defrosts automatically in normal
operating conditions.
The appliance is turned off.
Tripped circuit breaker or a blown fuse.
Connect the appliance.
Switch on the appliance.
Switch on the circuit breaker or replace the
fuse.
Appliance is not
cold enough.
The temperature is not set correctly.
The ambient temperature could require a lower
temperature setting.
The door was opened too often.
The door was not closed completely.
Door is not hermetically sealed.
The condenser is too dirty.
The ventilation opening is blocked or too dusty.
Check the set temperature.
Set a lower temperature.
Do not open the door more often than
necessary.
Close door properly.
Check the door seal and clean or replace.
Clean the condenser when necessary.
Clear the obstructions and clean the dust.
Appliance turns
itself on and off
frequently.
The room temperature is higher than average.
A large number of bottles has been added to
the unit.
The door is open too often.
The door is not closed completely.
The door gasket does not seal properly.
Put the appliance in a cooler place.
Leave the appliance to work for a while
until the set temperature has been
reached.
Do not open the door more often than
necessary.
Close door properly.
Check the door seal and clean or replace.
Appliance is not connected to a power supply.
Tripped circuit breaker or a blown fuse.
The light was switched off on the control panel.
Connect the appliance.
Switch on the circuit breaker or replace the
fuse.
Switch on the light.
The appliance is not properly level.
Level the appliance with the adjustable feet.
The appliance
seems to
make too
much noise.
The rattling noise may come from the flow of the refrigerant, which is normal. As each cycle
ends, you may hear gurgling sounds caused by the flow of refrigerant in your appliance.
If temperature fluctuations occur, the contraction and expansion of the inner walls may cause
popping and crackling noises.
The appliance is not properly level.
Level the appliance with the adjustable feet.
The door will not
close properly.
The appliance is not properly level.
The door was reversed and not properly
installed.
The gasket is dirty.
The shelves are out of position.
Level the appliance with the adjustable
feet.
Check the door hinge and reassemble
correctly.
Clean the door gasket.
Check the shelves and refit correctly.
“E1” or “E2” indicates that the upper zone
air temperature sensor has failed.
If your unit shows other symptoms than those described above, or if you have checked all items
listed as the cause and the problem still exists, then call SUMMIT® Customer Service at
1-800-932-4267.
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