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Sumpo Electric Co., Ltd. P9000 - User Manual

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Table of Contents

Questions and Answers

  • B
    barberkellySep 23, 2025
    How to fix motor auto-tuning fault in Sumpo Electric Co., Ltd. P9000?
    • L
      llewisSep 23, 2025
      If the Sumpo Electric Co., Ltd. Controller reports a motor auto-tuning fault because the motor cannot rotate properly, enter the motor parameters correctly.
  • T
    Tracy AriasAug 23, 2025
    What to do if Sumpo Electric Co., Ltd. Controller shows under-voltage?
    • J
      jowensAug 25, 2025
      If the Sumpo Electric Co., Ltd. Controller displays an under-voltage error, it could be due to a few reasons. There might be an instantaneous power failure on the input power supply, so you should eliminate any external power supply faults and check if the power fails during running. It's also possible that the input voltage is too low, so verify that the wiring of all power input cables is secure. In the worst case, the drive control board may have failed, in which case you should contact the agent or our.
  • M
    Mr. George AbbottAug 25, 2025
    Why is my Sumpo Electric Co., Ltd. Controller module overheating?
    • A
      Amber OliverAug 26, 2025
      If the Sumpo Electric Co., Ltd. Controller is overheating, it could be due to a few reasons: the ambient temperature might be too high, the fan could be damaged, or the air filter might be blocked. To resolve this, try lowering the ambient temperature, replacing the damaged fan, or clearing the air filter.
  • W
    wellschristopherAug 27, 2025
    What causes power supply phase loss in Sumpo Electric Co., Ltd. Controller?
    • C
      Chad PierceAug 27, 2025
      If the Sumpo Electric Co., Ltd. Controller reports a power supply phase loss, it could be because the power input phases are not symmetric. You should check whether the three phases of the power supply are balanced and whether the power voltage is normal. If they are not, adjust the power input. It is also possible that the drive control board has failed, in that case contact the agent or our.
  • C
    christian32Aug 27, 2025
    How to fix over-voltage during acceleration on Sumpo Electric Co., Ltd. P9000 Controller?
    • J
      jeffersonmichelleAug 27, 2025
      If the Sumpo Electric Co., Ltd. Controller indicates an over-voltage during acceleration, the input voltage might be too high, so you should adjust the input voltage. Alternatively, the regeneration power of the motor could be too high, so check the balance coefficient. It's also possible that the braking resistance is too large or the braking unit has failed, so select a proper braking resistor and check whether the resistance is too large based on the recommended braking resistance table in chapter 3. Finally, the acceleration rate might be too short, so observe whether the bus voltage is normal and whether it rises too quickly during running.
  • D
    Dustin PetersSep 15, 2025
    How to troubleshoot speed feedback incorrect on Sumpo Electric Co., Ltd. P9000?
    • M
      Melissa FergusonSep 15, 2025
      If the Sumpo Electric Co., Ltd. Controller shows speed feedback incorrect, and AB signals are lost during auto-tuning, exchange any two phases of the motor UVW cables. If the phase sequence of the motor is incorrect, check that all signal cable wiring of the encoder is correct and secure.
  • P
    phillipsderrickSep 12, 2025
    What to do if Sumpo Electric Co., Ltd. P9000 shows door close fault?
    • S
      Shannon JohnsonSep 13, 2025
      If the Sumpo Electric Co., Ltd. Controller shows 'Door close fault', and the consecutive times that the door does not open to the limit reaches the setting in Pb-13, check whether the door machine system works properly.
  • V
    Victoria MayerSep 14, 2025
    What to do if Sumpo Electric Co., Ltd. P9000 shows door open fault?
    • J
      johnpayneSep 14, 2025
      If the Sumpo Electric Co., Ltd. Controller shows 'Door open fault', and the consecutive times that the door does not open to the limit reaches the setting in Pb-13, check whether the door machine system works properly.
  • K
    Kristin MartinezSep 5, 2025
    How do I fix current control fault on Sumpo Electric Co., Ltd. P9000 Controller?
    • S
      Stephanie AguilarSep 5, 2025
      If the Sumpo Electric Co., Ltd. Controller has a current control fault because the excitation current deviation is too large, check the circuit of the encoder. If the torque limit is exceeded for a very long time, reduce the load if it is too heavy.
  • K
    Kimberly GonzalezSep 2, 2025
    What causes over-current during deceleration in Sumpo Electric Co., Ltd. P9000 Controller?
    • Q
      qcarrSep 2, 2025
      If the Sumpo Electric Co., Ltd. Controller experiences an over-current during deceleration, it may be due to the main circuit output being grounded or short-circuited, improper motor auto-tuning, an excessively heavy load, or a deceleration rate that is too short.

Summary

Chapter 1 Safety Information and Precautions

Safety Precautions

Essential safety measures and warnings for handling the controller during operation.

General Precautions

General safety guidelines and warnings applicable to the controller's use and installation.

Protective Functions

Details on the integrated protective functions for various fault conditions.

Chapter 3 Mechanical and Electrical Installation

P9000 Integrated Elevator Controller Installation

Requirements for installation environment, clearance, and mounting of the controller.

Chapter 4 Use of the Commissioning Tools

Chapter 5 System Commissioning and Application Example

System Commissioning Procedure

Outlines the steps for system commissioning, including checks and parameter settings.

Motor Parameter Setting and Auto-tuning

Details on setting motor parameters and performing auto-tuning for optimal performance.

System Application Modes

Explains emergency evacuation, parallel control, and VIP functions.

Chapter 6 Function Code Table

Function Code Table Details

Comprehensive table listing all function codes, parameters, ranges, and properties.

Chapter 7 Description of Function Codes

Chapter 8 Troubleshooting

Description of Fault Levels

Details on the five levels of fault severity and their handling procedures.

Fault Information and Troubleshooting

Lists common fault codes, their possible causes, and recommended solutions.

Chapter 9 EMC

EMC Directive Requirements

Specifies requirements for satisfying the European EMC directive for system compliance.

EMC Interference Solutions

Provides solutions for common EMC interference problems like leakage and communication issues.

Sumpo Electric Co., Ltd. P9000 Specifications

General IconGeneral
BrandSumpo Electric Co., Ltd.
ModelP9000
CategoryController
LanguageEnglish