sunjoe SJPPH48 - Troubleshooting; Heater Cannot Be Ignited; Ignition and Click Sound Issues

12
Troubleshooting
mWARNING! Always turn the patio heater o and remove the cylinder before performing any adjustments, maintenance,
or repairs. For any problems/situation unseen in the manual, please contact the Snow Joe
®
+ Sun Joe
®
customer service
department at 1-866-SNOWJOE (1-866-766-9563).
The heater
cannot be
ignited
Problem Possible Cause Solution
1. Replace or rell the cylinder.
2. Push and turn on the lighting knob as instructed in
the manual.
3. Contact Snow Joe
®
+ Sun Joe
®
customer service
center at 1-866-SNOWJOE (1-866-766-9563).
Ignition will not
stay on
Thermocouple is broken. Contact Snow Joe
®
+ Sun Joe
®
customer service
center at 1-866-SNOWJOE (1-866-766-9563).
No click sound
while rotating the
lighting knob
1. Ignitor pin is broken.
2. The lighting knob is broken.
1. Cylinder pressure is low.
2. Lighting knob is in OFF position.
3. Thermocouple is broken.
Contact Snow Joe
®
+ Sun Joe
®
customer service
center at 1-866-SNOWJOE (1-866-766-9563).