www.sunncamp.com Sunnflair Ltd, Brentwood, Essex, CM13 1QD
•
General wear and tear
•
Defects arising from neglect, misuse or unauthorised modifications.
•
Damage caused by storms, winds or other inclement weather conditions
•
Damage caused by abuse, misuse, dropping or other similar damage caused by, or as a result of, failure to follow storage or erection instructions.
•
Moisture appearing on the inside of the flysheet, this is caused by condensation and is not a leak.
•
Leakage through the seams of the tent due to excessive abrasion and damage to the seam sealant tape.
•
Seams coming apart as a result of over tensioning.
•
Broken or damaged zips caused by undue force , jamming or incorrect pegging
•
Broken buckles if they have been subject to undue force.
•
Damaged carry bag if due to being overloaded, incorrect packing of tent or general misuse
•
ALL pole breakages – These are a perishable part of your tent and are regarded as ‘Fair wear and tear’. They are normally due to undue stress in the erection or
dismantling procedures and are easily replaced and readily available from your retailer.
•
Collateral damage arising from a pole breakage (Such as ripped pole sleeve or flysheet)
•
Damage caused by the incorrect pitching or dismantling of the tent/awning
•
Any damage sustained due to cooking inside the tent/awning.
•
Damage caused due to UV degradation.
•
Unauthorised alterations, additions or repairs.
•
Transportation or shipment costs to and from the Manufacturer or their recognised agents, for repair or assessment against a warranty claim.
•
Awnings/tents used on permanent sites or displays or commercial use by rental companies.
THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS.
The Manufacturer and/or their recognised agents, directors, employees or insurers will not be held liable for consequential or other damages, losses or expenses in
connection with or by reason of or the inability to use the awning for any purpose.
NOTE; Any claim(s) arising due to missing parts or faulty goods MUST be made before use. The manufacturer will not be responsible for any claims regarding missing
parts or faulty items where the product has not been checked by the user prior to use.
In the event of a faulty extension being returned, it must be sent in a completely dry and clean condition. Failure to do so will affect your warranty.
The following items are NOT COVERED by the products Manufacturers Warranty:
WARRANTY
Your new SunnCamp awning is covered by the Manufacturer’s Warranty against any manufacturing defect for a twelve month period from the date of purchase. During
this period the Company undertakes to replace or repair, free of charge, any defect which the Company considers to be due to faulty workmanship or material. Please
ensure you retain your receipts and proof of purchase for this period.
water ingress. When not in use the Entry
Porch door should be fully pegged.
The Entry Porch’s windows are fitted with
internal curtains for privacy. When
opening the curtains, they can simply be
rolled out of the way and secured with the
toggle and loop fixings. When closed the
curtains can also be secured in place
with similar fixings.
When taking the annexe down simply
reverse the set up procedure. Ensure that
you take all parts with you and that they
are clean and dry. Place the poles and
pegs in the bags provided before packing
the annexe away in it’s carry bag. Please
also to refer to, and take notice of, the
‘Care’ section on this page.
It is always advisable when camping to
have a ‘Fire Bucket’ filled with water in
case of emergencies. Please be aware
that your annexe is flame retardant but
NOT fire proof. Do not smoke, cook or use
a naked flame in or near this awning.
Try to keep your annexe well ventilated to
reduce condensation. Moisture collecting
on the inside of the flysheet is
condensation and NOT a sign of leakage.
All the main seams of this annexe are hot
air taped to help reduce leaking. Any
other seams, or where taping has become
damaged, should be treated with a seam
sealant.
Should you have to pack the product
away when wet or damp, the awning and
all parts (including guy ropes) MUST be
dried out fully as soon as possible and
not left packed wet for extended periods.
Failure to do so will result in damage to
your awning which is not covered under
your warranty.
The flysheet should only be cleaned using
fresh clean water and a clean coth. Do
not use detergents or chemical cleaners
as these will affect the waterproofing of
your awning.
Repairs to the awning should only be
made by SunnCamp’s recommended
agents. Repairs made by an unauthorised
third party will make the manufacturer’s
warranty void.
Prolonged exposure to UV can weaken
the flysheet’s fabric and reduce the tent’s
life. If possible try and camp in shaded
areas.
It is important to remember that carbon
monoxide can kill. Your awning is of
course well ventilated and does not
feature a sewn in groundsheet, however
still never use a fuel-burning appliance
inside your awning. Even a warm
barbecue can be lethal.
UV DETERIORATION
DISMANTLING
SAFETY
VENTILATION
SEAMS
CARE
CARBON MONOXIDE
WINDOWS
To Previous Page
Loading...