Maxeon Solar Technologies, Ltd. | www.sunpower.maxeon.com
Document#: 544362 REV A
© 2022 Maxeon Solar Technologies, Ltd. All Rights Reserved. View warranty, patent and trademark information at maxeon.com/legal.
5 PV Modules and AU$75 per PV Module thereafter; provided, (a) Maxeon has sole discretion to select the service provider performing
such services, and (b) Maxeon will pay the service provider for such service costs.
If Maxeon issues a refund under a valid Product or Power Warranty claim, then Maxeon will refund the original purchase price for the
first five years of the applicable Warranty Term, and then linearly depreciate the refund amount by 2.78% per year for 40-year Warranty
Terms, 13.5% per year for 12-year Warranty Terms, and 4.75% per year for 25-year and other Warranty Terms (the “Claim Value”),
provided that for a valid Power Warranty claim, Maxeon will refund the Claim Value multiplied by the percentage difference between
the Guaranteed Peak Power percentage and the Measured Peak Power percentage (both as a percentage of the Minimum Peak Power).
If you are unable to substantiate the original purchase price, then Maxeon will use the current market value instead of the original
purchase price to determine the Claim Value.
3. General Conditions for Warranty Claims
a) Any and all coverage, right, and performance under this Limited Warranty is expressly conditioned upon full payment (including full
payment of any charges for interest or late payment) due to Maxeon.
b) Maxeon has no obligations if there are outstanding charges or payments for PV Modules that are the subject of a warranty claim.
c) All warranty claims hereunder must be filed within the applicable Warranty Term. Any warranty claim filed outside the applicable
Warranty Term, including any claim for a latent or undiscovered defect, is invalid and will be rejected by Maxeon.
d) The Product and Power Warranty Terms for any repaired or replaced PV Module shall not extend beyond the original terms.
e) When PV Modules are used on a mobile platform of any type, such as a vehicle (not including trackers), the Product and Power
Warranty Terms shall each be limited to 12 years.
f) When PV Modules are used on a ground-mount application, such as a tracker or carport, the Product and Power Warranty Terms
shall each be limited to 25 years unless written approval is provided by Maxeon and the PV Modules are digitally registered.
g) PV Modules used with floating mounting systems are excluded entirely unless prior written approval is obtained from Maxeon,
subject to any terms, conditions, and changes as may be set out in such written approval.
h) In cases of PV Module replacement, title to any replaced PV Module shall pass to Maxeon.
i) All warranty claims must be filed by or on behalf of the warranty holder. Maxeon may require documentation to confirm the identity
of the warranty holder, authority of the claimant, and the sale, delivery, and original place of installation of the PV Modules. Maxeon
may reject warranty claims with insufficient documentation.
j) This Limited Warranty is fully assignable by the warranty holder to a third party, provided: the warranty holder provides notice of
assignment in accordance with https://sunpower.maxeon.com/au/solar-panel-products/warranty within 90 days of the assignment;
the notice includes reasonable documentation evidencing such assignment; and the subsequent warranty holder completes digital
registration of the PV Modules.
4. Exclusions and Limitations
The Limited Warranty does not apply to any of the following, including any defects, failure, or power loss caused by:
a) PV Modules subjected to: (i) misuse, abuse, neglect or accident; (ii) alteration or improper installation (improper installation
includes, without limitation, installation that does not comply with all Maxeon installation instructions and operations and
maintenance instructions of any type, as may be amended and updated from time to time at Maxeon’s sole discretion, and all
national, state, and local laws, codes, ordinances, and regulations); (iii) repair or modification by someone other than an approved
service technician of Maxeon; (iv) conditions exceeding the voltage, wind, snow load, and any other operational specifications; (v)
power failure or surges; (vi) indirect or direct damage from lightning, flood, fire or other acts of nature; (vii) damage from persons,
biological activity, or industrial chemical exposure; or (viii) damage from impact or other events outside Maxeon’s control.
Please read the safety and installation instructions.
Visit www.sunpower.maxeon.com/int/PVInstallGuideIEC.
Paper version can be requested through techsupport.australia@maxeon.com.
b) Cosmetic defects or effects stemming from normal wear and tear of PV Module materials and cosmetic variations that do not cause
power output to fall below the Guaranteed Peak Power. Normal wear and tear of PV Module materials includes, but is not limited
to, fading of frame color, weathering of glass coatings, and areas of discoloration around or over individual solar cells or any part
of the PV Module.
c) PV Modules installed in locations, in Maxeon’s absolute judgment, that may be subject to direct contact with bodies of salt water.
d) PV Modules for which the labels containing product type or serial number have been altered, removed or made illegible.
e) PV Modules that have been moved from their original installation location without the express written approval of Maxeon.
f) PV Modules with MAX and -COM or -UPP in the product model number that have been installed on single-family homes or semi-
detached homes, including but not limited to duplexes and townhomes. For clarity, apartment and condominiums are not
excluded from the Limited Warranty.
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