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Super Products CAMEL MAX Series - User Manual

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Table of Contents

Questions and Answers

  • W
    Wanda LeeDec 1, 2025
    Why are boom, hose reel, and body functions not moving on my Super Products Cleaning Equipment?
    • M
      Melody WhitakerDec 1, 2025
      If your Super Products Cleaning Equipment's boom, hose reel, and body functions aren't moving, it could be due to: * A hydraulic valve fouled with debris. Try shifting the hydraulic valve using the manual override. Also, a dirty cartridge valve may need cleaning or replacement, and you should change the hydraulic filter. * A directional valve not controlling the function. Set the manual override on the associated proportional valve. Check if the directional solenoid LEDs are lit, and if using manual directional overrides moves the function. If the function doesn't work using the directional valve overrides, the directional or proportional valve may have failed. * A failed directional or proportional valve. Connect a pressure gauge to the manifold port and check for pressure. * An ...
  • K
    Kelly JacksonAug 25, 2025
    How to troubleshoot engine start issues in road mode for Super Products Cleaning Equipment?
    • S
      Steven CoxAug 25, 2025
      If the engine of your Super Products Cleaning Equipment won't start in road mode, it could be due to engine problems. It is suggested to have an engine mechanic inspect the equipment for any issues.
  • J
    Jonathan StoneAug 25, 2025
    Why is the control system not turning on in my Super Products CAMEL MAX?
    • A
      Amy BowmanAug 26, 2025
      If the control system on your Super Products Cleaning Equipment isn't turning on, there are a few potential causes: * A blown main fuse. Check the fuses at the power distribution panel. * A blown control system fuse. * A failed ignition enable signal. Check the ignition enable fuse at the chassis fuse panel.
  • T
    Tracy JenkinsAug 27, 2025
    What to do if the vacuum pump does not draw vacuum in Super Products CAMEL MAX Cleaning Equipment?
    • J
      jennifermerrittAug 27, 2025
      If the vacuum pump on your Super Products Cleaning Equipment doesn't draw vacuum, there could be several reasons: * The vacuum relief door may be open, so close it. * The float ball might be stuck closed; try to free and clean it. * The float ball may be closed because the debris level sensor indicates the body is full. Dump the load or perform debris compaction. * The intake hose could be restricted or plugged; remove any obstructions. * The filter might be plugged; clean or replace it. * The ducting in the body could be plugged or filled with material; clean the ducts. * The debris body may be raised; lower it fully. * Inspection doors may be open; close them.
  • P
    philipholmesAug 27, 2025
    Why is there no main hydraulic oil pressure in my Super Products Cleaning Equipment?
    • J
      jamesbuckAug 27, 2025
      If you're experiencing no main hydraulic oil pressure in your Super Products Cleaning Equipment, consider the following: * Ensure work mode is enabled, and you're not still in road mode. Select VAC or DUMP mode. * Verify the hydraulic supply valve is open. * Check the hydraulic reservoir's oil level and add oil if needed, also check for leaks. * Inspect the oil pump suction line for any blockages or a collapsed hose liner; repair or replace as necessary.
  • A
    Ashley JonesSep 18, 2025
    Why is the compaction/de-water function not working on my Super Products Cleaning Equipment?
    • S
      Sandra BrownSep 18, 2025
      If the compaction/de-water function is not working on your Super Products Cleaning Equipment, it could be due to: * An ejector plate problem. See the 'Ejector plate' function. * Home or compact proximity switches not working.
  • T
    twalkerSep 12, 2025
    Why is the tailgate leaking on my Super Products CAMEL MAX Cleaning Equipment?
    • P
      perrydeannaSep 12, 2025
      If the tailgate on your Super Products Cleaning Equipment is leaking, it could be due to: * Tailgate unlatched. Latch the tailgate. * Damaged gasket. Replace the gasket. * Dirt around the gasket or mating surface on the tailgate. Clean the gasket and mating surface of the tailgate. * Damaged gasket retainer or tailgate surface. Repair or replace.
  • M
    Marcia MooreSep 14, 2025
    Why won't the tailgate unlatch on my Super Products Cleaning Equipment?
    • A
      Allen PeckSep 14, 2025
      If the tailgate on your Super Products Cleaning Equipment will not unlatch, it could be due to: * Front or Curbside panel not in DUMP mode. Set the mode on the front or curbside control panel to DUMP mode. * Tailgate closed proximity switch failed. Check the proximity switch bracket for adjustment, make sure the Tailgate Closed input is ON in the Tailgate Status of the control panel display screens, and ensure the proximity switch LED is lit when a metal object touches the sensor face. Perform a manual override to verify an electrical issue. * LED on solenoid valve connector not lit when given a command. Perform a manual override to verify an electrical issue.
  • S
    stacie65Sep 5, 2025
    Why is there dust in the vacuum pump discharge of my Super Products Cleaning Equipment?
    • R
      Richard DoughertySep 5, 2025
      If there's dust in the vacuum pump discharge of your Super Products Cleaning Equipment, it could be due to: * A missing or damaged filter. Replace the filter. * The filter not sealing properly.
  • B
    bradyryanSep 3, 2025
    Why doesn't the vacuum pump draw full vacuum on my Super Products CAMEL MAX?
    • M
      mcarterSep 3, 2025
      If your Super Products Cleaning Equipment's vacuum pump isn't drawing full vacuum, check for these issues: * Holes worn in the hose or dig tube. Repair or replace as needed. * Missing or damaged hose coupler assembly gaskets. Adjust, repair, or replace any missing or leaking gaskets. * Missing or damaged gasket from the inspection door. Repair or replace the gasket. * Damaged or unsealing tailgate gasket. * Damaged or unsealing filter housing door seals. Repair or replace the seal. * Damaged or unsealing hose between the filter and cyclone separator. Repair or replace the hose. * Damaged or unsealing hose between the make-break and boom cannon.

Summary

Safety

General Safety Instructions and Practices

Provides essential safety guidelines and precautions for operating equipment safely.

Visual Attention Safety

Explains the use of pictographs to draw attention to safety issues and their meaning.

Personal Protection Equipment (PPE)

Details essential personal protective equipment (PPE) required for safe operation.

When Using Pressurized Air or Water

Lists required PPE when using pressurized air or water for cleaning or material movement.

General Hazards and Prevention Safety

Outlines general hazards and essential prevention steps to avoid serious injury or death.

Visibility Conditions When Operating

Advises on maintaining adequate visibility for safe operation of the equipment.

Mounting and Dismounting Truck or Equipment

Provides instructions for safe mounting and dismounting procedures for the truck and equipment.

Hot Surface

Warns about hot surfaces and precautions to take to avoid burns.

Safety Signs

Emphasizes the importance of replacing missing or damaged safety signs.

Equipment Guards

Stresses the need to ensure equipment guards are in place and in good condition.

Crushing Hazards and Prevention Safety

Details hazards related to crushing and necessary safety precautions.

Debris Body Prop Support

Provides steps for safely using the debris body prop support.

Tailgate Prop Support

Provides steps for safely using the tailgate prop support.

Truck Tip Over

Warns about the risk of truck tip-over and necessary precautions.

Trip and Fall Prevention Safety

Outlines measures to prevent trips and falls during operation and maintenance.

High-Pressure Fluid Leak Hazards

Describes hazards associated with high-pressure fluid leaks and necessary safety measures.

Power Lines;Static Electrical Hazard Warnings

Details hazards related to power lines and static electricity, and warnings.

Overhead Power Line Safety Tips

Offers tips for construction workers regarding overhead power lines before starting work.

Chemical and Biological Hazard Safety

Covers safety precautions for chemical and biological hazards encountered.

Chemicals and Diesel Engine Exhaust

Discusses hazards from chemicals and diesel exhaust, and precautions.

Sewer Gas Hazard

Highlights the dangers of sewer gas and necessary safety measures.

Chemical Waste Hazard

Addresses hazards associated with chemical waste and protective measures.

Biological Hazards

Explains risks from biological hazards in sewers and required PPE.

Dust Hazard

Details hazards of dust exposure, including crystalline silica, and prevention.

Transport Safety and Hazards Warnings

Provides warnings and safety guidelines for transporting the truck.

Before Transporting Truck Inspection

Lists pre-trip inspection steps to ensure roadworthiness before transporting.

Never Exceed your Gross Vehicle Weight Rating (GVWR)

Warns against exceeding the Gross Vehicle Weight Rating (GVWR).

Pedestrian Safety

Emphasizes safety precautions for pedestrians around the truck.

Truck Stopping Characteristics

Guides on determining truck stopping characteristics for safe transport.

Safe Turning Speed

Advises on determining safe turning speeds to prevent tip-overs.

When Transporting Equipment

Provides instructions for safely transporting the equipment.

Job Site Safety and Hazard Warnings

Covers safety and hazards specifically related to job sites.

Prepare for Working Near Existing Utilities

Details precautions for working near underground utilities to prevent electrocution.

Plan for Emergency Services

Stresses the importance of having emergency contact information readily available.

Inspect the Job Site

Outlines steps for thoroughly inspecting the job site for hazards.

Visibility Conditions When Operating

Advises on maintaining visibility for safe operation.

Prepare the Job Site

Provides steps for preparing the job site to ensure safety.

Vacuum Equipment Operation Safety And Hazard Warnings

Covers essential safety and hazard warnings for vacuum equipment operation.

Emergency Stop Button Function

Explains the function and results of activating the emergency stop button.

Vacuum Operation Safety

Details crucial safety precautions for vacuum operation.

Pre-Start Checklist

Lists critical checks to perform before starting vacuum operation.

Vacuum Operation

Provides general safety guidelines for operating the vacuum system.

Vacuum Relief Valve Safety

Emphasizes safety procedures for vacuum relief valves.

Operating the T-Type Vacuum Relief Valve

Details the steps for safely operating the T-Type vacuum relief valve.

Testing the T-Type Vacuum Relief Valve

Explains how to test the T-Type vacuum relief valve for proper operation.

Operating the Remote-Operated Vacuum Relief Valve

Details safe operation of the remote-operated vacuum relief valve.

Testing the Remote-Operated Vacuum Relief Valve

Explains how to test the remote-operated vacuum relief valve.

High-Pressure Water Safety and Hazard Warnings

Covers safety and hazards associated with high-pressure water systems.

Lance;Cleaning Gun Precautions

Provides essential safety precautions for operating the lance/cleaning gun.

Dust Hazard and Explosion Prevention Safety

Addresses dust hazards and explosion prevention measures.

Hydrocarbon Waste Recovery

Covers safety considerations for recovering hydrocarbon waste.

Controlling Lower Explosive Level (LEL)

Explains how to monitor and control lower explosive levels (LEL).

High-Temperature Prevention

Details measures to prevent high-temperature hazards and potential explosions.

Static Charge Dissipation

Explains methods for safely dissipating static charges to prevent explosions.

Spark and Fire Prevention Safety

Outlines safety measures to prevent sparks and fires.

Debris Body Dumping Safety and Hazard Warnings

Covers safety and hazards associated with dumping debris from the body.

Sewer Gas Safety and Hazard Warnings

Addresses safety and hazards related to sewer gas and confined spaces.

Confined Space Hazard

Explains the hazards of confined spaces and OSHA requirements.

Trenching Hazards

Discusses hazards related to trenching operations.

De-Energize and Lockout Procedures

Details procedures for de-energizing and locking out equipment during maintenance.

Hazards With Equipment Maintenance

Highlights hazards encountered during equipment maintenance.

Service and Maintenance Precautions

Lists critical steps to take before performing service or maintenance.

Decal Location

Describes the location of decals on the machine and how to obtain replacements.

Pre-Operation

Introduction

Introduces the manual's purpose and scope for safe operation.

Principles of Operation

Explains the fundamental principles of how the Camel operates.

Definitions

Provides definitions for key terms used in the manual.

Vacuum System

Describes the vacuum system's function and methods of material transfer.

Pure Vacuum

Explains the use of pure vacuum for specific material removal tasks.

Air Conveyance

Details the air conveyance method for picking up and transferring material.

Blower Temperature Sensor (Option)

Explains the function of the optional blower temperature sensor.

Vacuum Vent Door

Describes the vacuum vent door and its controls.

Remote Operated Vacuum Vent Door

Explains how the vacuum vent door can be controlled remotely.

For Wired Pendant Remote Control Only

Provides specific instructions for using the wired pendant remote control.

Testing of the Remote Operated Vacuum Vent Door

Details the procedure for testing the remote-operated vacuum vent door.

Water System

Describes the water system and its components.

Pressurizing New Sewer Hose

Explains the mandatory procedure for pressurizing a new sewer hose to prevent damage.

Winter Recirculation (Option)

Details the operation of the optional winter recirculation system.

Auxiliary Hydraulic Pump Operation

Explains how to operate the auxiliary hydraulic pump when the truck engine is not running.

Control System Operation

Power Distribution Panel

Describes the power distribution panel and its role in supplying power to devices.

Fuse and Relay Box

Details the fuse and relay box within the power distribution panel.

Control System Overview

Provides an overview of the available control panels for operating the system.

Cab Control Panel

Introduces the cab control panel and its primary functions for operating the machine.

Cab Control Panel Display Screen Menu Operation

Explains how to navigate the menu options on the cab control panel display.

Menu Buttons

Describes the function of menu buttons for selecting options on the display screen.

Navigation Buttons

Explains how navigation buttons are used to move through menus on the screen.

Current Operating Mode

Details how to select and view the current operating mode (WORK/ROAD).

Truck Status

Displays the current state of the boom, body, and tailgate, including warnings.

Information Window

Shows information about emergency stops, system status, alarms, and warnings.

Operator Menu

Allows the operator to adjust display brightness and view maintenance schedules.

Work and Warning Light Menu and Status

Explains how to control and monitor work and warning lights.

Status Menu

Allows viewing status information about individual system groups.

Pendant Status

Shows the status of connected pendants, including RF link and battery.

Power Distribution Status

Displays the status of fuses and relays for control system circuits.

Control System Status

Shows the status of various subsystems within the control system.

Front Control Panel and Functions

Details the functions and controls available on the front control panel.

Engine Speed Rotary Dial

Explains how to control engine speed using the rotary dial.

Water Pressure Rotary Dial

Explains how to control water pressure using the rotary dial.

Emergency STOP Switch

Describes the function and consequences of activating the emergency STOP switch.

Front Control Panel Keypad

Details the functions of the buttons on the front control panel keypad.

Vac;Dump Mode Buttons

Explains the VAC and DUMP mode selection and engagement buttons.

Vent Door Button

Describes the function of the vent door button.

Vent door positions

Outlines the expected state of the vent door in different operating modes.

RECYCLE Button (Option)

Explains the function of the recycle button for the water recycling system.

BOOM LIGHT Button

Describes how to control the boom lights.

WORK LIGHT Button

Describes how to control the work lights.

RECIRCULATE MODE Button (Option)

Explains the function of the recirculate mode button.

VAC BOOST Button (Option)

Details the function of the VAC BOOST button.

Payout Counter

Explains the function of the payout counter for tracking hose payout.

Max Hose Reel Speed

Displays the maximum speed of the hose reel during payout and pay-in.

Payout Speed

Shows the speed at which the hose is paying in or paying out.

Alert Icon

Indicates when an alarm or E-Stop condition is active.

LVDT Position

Displays the position of the water pump piston.

Fuel Consumption

Shows how much fuel is being consumed by the truck in work mode.

Fuel Level

Displays the fuel level in the truck's fuel tank.

Water Level (optional)

Displays the water level in the fresh water tanks.

Debris Level (optional)

Displays the debris level in the debris body.

Requested Water Pressure

Displays the requested water pressure setting.

Requested Engine Speed

Displays the requested engine speed setting.

Operation Icons

Shows current operation and status icons for the control system.

Payout Menu

Allows access to options for managing hose payout data.

Function Menu

Enables turning on/off various truck system functions.

User Options

Allows users to change settings and reset values to factory defaults.

Valve Offsets

Adjusts operating speed of proportional controls for user preference.

Leakdown Test

Describes a test to check water pump check valves for wear.

Backup Controls

Allows operation of systems from the control screen in case of component failure.

Backup Water Controls

Explains how to control water pressure and hose reel functions using backup controls.

Backup Vacuum Controls

Explains how to control vacuum and vent door using backup controls.

Backup Boom Controls

Explains how to control boom movement using backup controls.

Backup Body Controls

Explains how to control body and tailgate movement using backup controls.

Front Control Panel Joystick Functions

Details the functions of joysticks on the front control panel for boom and reel.

Boom Functions

Explains boom operation using the control joystick.

Hose Reel Functions

Explains hose reel operation using the control joystick.

Curbside Control Panel

Describes the control functions available on the curbside control panel.

Body and Tailgate Controls

Details the operation of tailgate and body functions via control panel buttons.

Sewer Cleaning - Typical Sequence

Setting the Truck at the Job Site

Provides steps for properly positioning the truck at the job site.

Engaging Work and Vac Modes at the Job Site

Details how to engage work and vacuum modes for sewer cleaning.

PTO Error Messages

Explains common PTO error messages and their probable causes.

Purge;Prime

Details the procedure for purging and priming the water pump system.

Water Pump Operation - Jetting

Describes how to operate the water pump for jetting operations.

Starting Sewer Cleaning - Typical Sequence

Outlines the initial steps for starting a typical sewer cleaning sequence.

Sewer hose warnings

Provides critical warnings regarding sewer hose safety and operation.

Vacuum and Boom Operation

Explains the operation of the vacuum system and boom.

Return to Road Mode

Details the procedure for returning the truck to road mode.

Dumping Payload

Explains the steps involved in dumping the payload from the debris body.

Tailgate operations

Describes how to operate the tailgate using the control panel or pendant.

Raise the Debris Body

Provides instructions for safely raising the debris body.

Separator Air System

Explains the function of the cyclone air separator.

Camel Drain Valves (Option)

Describes the function and location of optional camel drain valves.

Debris Level Sensor (Option)

Explains the function of the optional debris level sensor.

Winterization

Details the process of winterizing the water system to prevent freezing.

Water Lance Operation

Explains how to safely operate the water lance for various tasks.

Lance;Cleaning Gun Precautions

Provides essential safety precautions for operating the lance/cleaning gun.

Hydro Excavation Kit (Option)

Explains the design and purpose of the hydro excavation kit.

Hydro Excavation Kit Components

Lists and illustrates the components of the hydro excavation kit.

Hydro Excavation Kit Operation

Outlines the startup and operation procedures for the hydro excavation kit.

Water Recycling System

Camel Recycling System Summary

Summarizes how the Camel Recycling system transfers and filters water for reuse.

The Six-Stage Separation and Filtration Process

Details the six stages of separation and filtration in the recycling system.

Separation

Explains the initial stages of material and water separation.

Filtration

Describes the filtration stages using filters and a centrifugal separator.

Recycling Components and Locations

Lists and identifies the locations of recycling system components on the truck.

Operating The Water Recycling System

Guides the operator on setting up and operating the water recycling system.

Engaging The Recycling System

Details the steps to activate and engage the recycling system.

System messages

Explains how to navigate to view water recycling information and system messages.

Filter Maintenance

Covers maintenance procedures for filters in the recycling system.

Y-Strainer Cleaning

Details the steps for cleaning the Y-strainer filter element.

Tank Filter Clean and Fresh Flush

Explains how to clean the tank filter and perform a fresh flush.

Start and End of Day Maintenance Procedures

Outlines critical daily maintenance tasks for the recycling system.

Start of Day

Lists tasks to perform at the start of the day for proper system function.

End of Day Procedure

Details essential procedures to complete at the end of the day.

Recycling Troubleshooting

Provides guidance for troubleshooting common issues with the recycling system.

Lubrication and Maintenance

General Information

Provides general guidance on equipment maintenance and safety.

Preventive Maintenance Instructions

Explains the importance and benefits of preventive maintenance routines.

Lubrication Recommendation Chart

Lists recommended lubricants and filters for various truck components.

DEF Maintenance

Details the maintenance requirements for the Diesel Exhaust Fluid (DEF) system.

Exhaust Aftertreatment Regeneration Information

Explains the regeneration process for the exhaust aftertreatment system.

Maintenance Schedule

Outlines the truck's maintenance schedule accessible via the operator menu.

Maintenance Items

Lists specific maintenance items for various truck systems.

Boom

Details lubrication and inspection for the boom.

Debris Body

Covers daily, weekly, and monthly maintenance for the debris body.

Hose Reel

Details lubrication and cleaning for the hose reel.

Electrical System

Covers inspection and cleaning of lights and pendant connections.

Hydraulic System

Details inspection and maintenance for hydraulic oil, filter, and hoses.

Power Frame

Covers maintenance for the vacuum pump final filter and oil.

Vacuum Pump Final Filter

Explains cleaning and inspection of the vacuum pump final filter.

Vacuum Pump Oil

Details inspection and oil change intervals for the vacuum pump.

Vacuum Relief Valves

Details inspection and lubrication of vacuum relief valves.

Transfer Case

Details inspection and oil change for the transfer case.

Drive Shafts

Covers inspection and greasing of drive shafts and universal joints.

Water System

Details maintenance for Y-strainer, tank connections, ball valves, and handgun connections.

Y-Strainer

Details the steps for cleaning the Y-strainer filter element.

Water Tank Connections

Inspects water tank connections for leaks or damage.

Ball Valves

Inspects ball valves for proper operation and wear.

Handgun Connections

Cleans and inspects handgun connections.

Ejector Plate Slide Pad Adjustment;Replacement

Details how to adjust or replace the ejector plate slide pads.

Air Purge

Covers maintenance of the ball valve and check valve for the air purge system.

Cabinet & Toolbox Doors

Details lubrication of hinges and latches for cabinet and toolbox doors.

Ejector Plate Wiper Inspection and Adjustment

Details how to inspect and adjust the ejector plate wiper segments.

Water Pump Check Valve Leak Test

Explains the daily procedure to check water pump check valves for wear.

Water Pump Check Valve Inspection

Details the inspection of water pump check valves for wear.

Troubleshooting

Troubleshooting Overview

Provides an overview of the troubleshooting guide and its purpose.

The Basic Troubleshooting Process

Outlines the systematic steps for basic troubleshooting.

Control System Diagnostics

Explains how to use control panel status screens for diagnostics.

Control System Status

Describes how to view the status of inputs, outputs, and network components.

Mechanical Troubleshooting

Provides a table of common mechanical issues and their solutions.

Service and Spare Parts

First Year Spare Parts

Lists spare parts recommended for the first year of operation.

Super Accessories

Lists various super accessories available for the equipment.

NOZZLES

Lists different types of nozzles available as super accessories.

SEWER ACCESSORIES

Lists various sewer accessories available for the equipment.

Other Service Parts

Lists various other service parts for the equipment.

ELECTRICAL

Lists electrical components available as service parts.

HYDRAULIC & PNUEMATIC

Lists hydraulic and pneumatic components as service parts.

WATER SYSTEM

Lists water system components as service parts.

Super Products CAMEL MAX Series Specifications

General IconGeneral
Power SourceElectric
Voltage220-240V
Frequency50/60 Hz
Motor Power1200W
Tank Capacity30L
Hose Length2.5m
Cable Length5m
Weight8.5 kg
TypeWet/Dry Vacuum Cleaner

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