Supra iBox - User Manual

Supra iBox
®
User Guide
Introduction
The Supra iBox is an electronic keybox that is placed on
listings and holds the listing’s keys.
The iBox can be accessed using a Supra eKEY
®
,
ActiveKEY
®
, or DisplayKEY
®
. Please refer to the user
instructions provided with your key for information on
operation.
The iBox uses infrared technology to communicate with
Supra keys. When interacting with the iBox, the distance
between the key and iBox should be less than a foot when
using infrared. Direct sunlight can interfere with infrared
communication, so you may need to shade the area
between the iBox and key.
Key Container
The iBox has a key container and can hold up to three
listing keys. Use the chain inside the key container to attach
the listing keys. Before closing the key container, verify that
all items are well inside the key container. Do not place
loose items in the key container. If you are a listing agent,
Figure 1. Supra iBox
Shackle
Infrared lens
Key container

Summary

Introduction

Key Container

The iBox key container holds up to three listing keys using an internal chain. Verify keys are secure before closing.

Shackle

Battery

Care of the iBox

Overview

1. Supra iBox® User Guide
   1. Device Description
   2. Function Description
   3. Important Technical Specifications
   4. Usage Features
   5. Maintenance Features

Supra iBox® User Guide

Device Description

The Supra iBox is an electronic keybox designed to securely hold keys for listings, primarily used in real estate. It functions as a secure container that can only be accessed by authorized users through specific Supra keys.

Function Description

The primary function of the Supra iBox is to provide secure, controlled access to listing keys. It uses infrared technology to communicate with Supra eKEY®, ActiveKEY®, or DisplayKEY® devices, allowing authorized users to release the key container or shackle. This electronic keybox eliminates the need for physical key exchanges, enhancing security and convenience for real estate professionals. The iBox is designed to be placed on a listing, typically hanging from a door handle or other secure fixture, and holds the physical keys to the property.

Important Technical Specifications

• Communication Technology: Infrared (IR). For optimal communication, the Supra key should be less than a foot from the iBox. Direct sunlight can interfere with infrared communication, requiring users to shade the area between the key and iBox.
• Key Capacity: The key container can hold up to three listing keys. Keys should be attached to the internal chain to prevent loose items within the container.
• Battery: The iBox is equipped with a long-life lithium battery that does not require replacement. It is designed to last a minimum of six years, covering the product's expected lifespan.
• Operating Temperature Range: The iBox is designed to operate in temperatures ranging from -40°F to 185°F.
• Regulatory Compliance:
  • FCC: Complies with part 15 of the FCC rules for Class A devices. It is subject to the conditions that it may not cause harmful interference and must accept any interference received.
  • UL: UL listed as a standalone item, indicating it meets specific safety standards.
• Dimensions and Weight: (Not explicitly stated in the provided text, but implied by its function as a portable keybox).
• Security Features: The iBox has a shackle code for release, and access to the key container is controlled electronically via authorized Supra keys.

Usage Features

• Access Methods: The iBox can be accessed using a Supra eKEY®, ActiveKEY®, or DisplayKEY®. Users should refer to their specific key's instructions for operation.
• Key Container Operation:
  • To close the key container, turn it so the compartment holding the keys faces the user.
  • Insert the key container into the bottom of the iBox.
  • Push up on the key container until it clicks and latches securely.
  • Listing agents are advised to always have a spare set of keys before closing the key container.
• Shackle Operation:
  • Each iBox has a unique shackle code required to release the shackle for installation or removal from a listing.
  • To remove the shackle completely, the release shackle procedure must be repeated.
  • To replace the shackle, align it and push down until it clicks into place.
• Environmental Considerations for Placement:
  • Always hang the iBox in a vertical position.
  • Place it where moisture from rain or snow cannot run into the key container.
  • Avoid hanging the iBox where sprinklers or faucets could spray the key container.
  • In extremely hot climates, place the iBox in the shade to prevent it from overheating, which can reduce battery life.
  • In extremely cold weather conditions, place the iBox where it can be protected from precipitation.

Maintenance Features

• Battery Life: The iBox uses a long-life lithium battery that does not require replacement. It is designed to last a minimum of six years, eliminating the need for battery maintenance by the user.
• Battery Level Monitoring: When the shackle is removed, the Supra key will display the current battery level of the iBox. This battery level information is also transmitted to the Supra data center and can be viewed on SupraWEB, allowing for remote monitoring of the device's power status.
• Durability: The iBox is designed to withstand a wide range of temperatures and is built for long-term use in various outdoor conditions, provided proper placement guidelines are followed.
• Cleaning: (Not explicitly mentioned, but general electronic device cleaning practices would apply, avoiding harsh chemicals or excessive moisture).
• Troubleshooting: (Not explicitly detailed, but the manual implies that issues with infrared communication might require shading the device).

The Supra iBox is a robust and user-friendly electronic keybox, central to efficient and secure key management in the real estate industry, minimizing manual intervention and maximizing security through its integrated electronic access system.

Supra iBox Specifications

General

Brand	Supra
Model	iBox
Category	Locks
Language	English