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General| Product Type | Microchip Pet Door |
|---|---|
| Connectivity | Wi-Fi |
| App Control | Yes |
| Hub Included | No |
| Wi-Fi Frequency | 2.4 GHz |
| Material | Plastic |
| Color | White |
| Power Source | Battery |
| Battery Life | Up to 12 months |
| Pet Size | Small to medium |
Lists required items and conditions before starting setup.
Recommendations for pet usage, collar tag compatibility, and flap dimensions.
Information on locks, installation hazards, and child safety around the Pet Door.
Guide to downloading the app and creating a household for the system.
Steps for connecting and configuring the Sure Petcare Hub.
Instructions for installing batteries, programming pets, and connecting the Pet Door.
Process for creating profiles for pets using their programmed microchip IDs.
Guidance on physically installing the Pet Door in the desired location.
Instructions for downloading the Sure Petcare app and setting up a household.
Guidance on where to position the Hub for optimal wireless performance.
Steps for powering up the Hub and connecting it to the Sure Petcare network.
Explains the meaning of Hub indicator lights and provides support for connection issues.
Details on how to insert and replace the C cell batteries for the Pet Door.
Explains the function of each button and the LCD screen elements on the Pet Door.
Step-by-step guide on how to register your pet's microchip or collar tag with the Pet Door.
Process for establishing communication between the Pet Door and the Hub.
How to create profiles for your pets using their programmed ID in the app.
Advice on choosing the best location for the Pet Door installation.
Instructions and tools required for installing the Pet Door in standard doors.
Guidelines and professional requirements for fitting the Pet Door into glass.
Specific steps and considerations for installing the Pet Door in metal doors.
Information on wall mounting, tunnel extenders, and professional consultation.
Overview of the Pet Door's locking functionalities and how to select them.
How to set specific lock and unlock times for your pet's access.
Guidance on cleaning sensors, draught excluders, and the tunnel floor.
Solutions for common problems like pets not using the door or it not opening.
Addresses issues related to battery performance and operational sounds.
Details of the 3-year warranty coverage and terms.
Legal disclaimers regarding performance and instructions for product disposal.
Information regarding FCC and Industry Canada compliance and trademarks.
Contact phone numbers and web resources for customer support.
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