SURE petcare SureFlap - Important Notice

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Important Notice
Please read all of these instructions BEFORE fitting the SureFlap Microchip Pet Door.
Importantly, please check whether there is metal in the substrate that the door is to be tted
into. Please follow the metal mount instructions in section 7.4 if this is the case.
Under no circumstances should you cut or drill through the tunnel
of the main assembly of the unit as this contains the microchip
reader and will prevent the unit from working properly.
The SureFlap Microchip Pet Door operates with all 9, 10, and 15-digit microchips that
are commonly used for pet identification. Alternatively, you can use the pet door with the
Sure Petcare RFID Collar Tag (one included – packs of two sold separately), please see
section 5 for more information.
Every effort has been made to ensure that the SureFlap Microchip Pet Door operates
with all relevant microchips. However, there are a small number of circumstances relating
to the position of your pet’s microchip and the signal strength of the individual chip, which
may mean that the pet door does not operate reliably.
We therefore strongly advise that the following checks are carried out before permanent
changes are made to a door to install the pet door:
1. Insert batteries (for instructions see section 8) and leave for 10 seconds with nothing in the
tunnel so that the sensors can settle.
2. Follow the learn process as in section 6, encouraging your pet to put its head up to the
door in order to learn the microchip’s number. Once a pet’s microchip number has been
successfully learnt, the ap reverts to normal operation and the LCD screen will stop
ashing. Once your pet moves away from the pet door the locks will close.
3. Finally, test the normal operation of the door. Again persuade your pet to put its head up to
the door from the tunnel side. Try to make sure this is similar to how your pet would use it
in practice, as shown below. The locks should open.
4. Repeat the learn process for each of your pets.
Please test to make sure your pet(s) can t comfortably through the ap before tting.