20
Hints and Tips
Problem Possible causes What to do
The cooktop cannot
Be turned on.
No power.
Make sure the cooktop is connected
to the power supply and that it is
switched on.
Check whether there is a power
outage in your home or area. If
you’ve checked everything and the
problem persists, call a qualified
technician.
The touch controls
are unresponsive.
The controls are locked.
Unlock the controls. See section
‘Using your ceramic cooktop’ for
instructions.
The touch controls
are difficult to
operate.
There may be a slight film of
water over the controls or you
may be using the tip of your
finger when touching the
controls.
Make sure the touch control area is
dry and use the ball of your finger
when touching the controls.
The glass is being
scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
Use cookware with flat and smooth
bases. See ‘Choosing the right
cookware’.
See ‘Care and cleaning’.
Some pans make
crackling or clicking
noises.
This may be caused by the
construction of your cookware
(layers of different metals
vibrating differently).
This is normal for cookware and
does not indicate a fault.
Technical Specification
Cooking Hob
SV3600 SV4600 SV2300
Cooking Zones
3 Zones 4 Zones 2 Zones
Supply Voltage
220-240V~ 220-240V~ 220-240V~
Installed Electric
Power
5700W 6000W 3000W
Product Size
L×W×H(mm)
590X520X55 590X520X55 290X520X55
Building-in
Dimensions A×B(mm)
560X490 560X490 270X490
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