Swann Communications warrants this product against defects in workmanship and material for a period of
one (1) year from its original purchase date. You must present your receipt as proof of purchase for warranty
validation. Any unit which proves defective during the stated period will be repaired without charge for parts or
labour or replaced at the sole discretion of Swann. The end user is responsible for all freight charges incurred
to send the product to Swann’s repair centres. The end user is responsible for all shipping costs incurred when
shipping from and to any country other than the country of origin.
The warranty does not cover any incidental, accidental or consequential damages arising from the use of or
the inability to use this product. Any costs associated with the fitting or removal of this product by a tradesman
or other person or any other costs associated with its use are the responsibility of the end user. This warranty
applies to the original purchaser of the product only and is not transferable to any third party. Unauthorized end
user or third party modifications to any component will render all warranties void. By law some countries do not
allow limitations on certain exclusions in this warranty. Where applicable by local laws, regulations and legal
rights will take precedence.
For Australia: Our goods come with guarantees which cannot be excluded under Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be
of acceptable quality.
Wireless Camera
Heat & motion-sens
ing video transmitted wirelessly, sensor
spot-lights, sirens, 2-way audio & color night vision
Instruction Manual
Security Made Smarter
Limited Warranty - Terms & Conditions6
EN
MNVW500CAMREV1E | © Swann 2021
Helpdesk & Resources
Security Made Smarter
Visit Swann Support Center at support.swann.com. You can register
your product for dedicated customer support, download guides, find
answers to commonly asked questions, and more.
Product Registration Customer Support
Product Manuals Frequently Asked Questions
Support Community
1. Take into consideration what you want to monitor
and where you’ll get the best view of it.
2. How you’re going to connect the camera to your
monitoring system; remember that cables and con-
nections should be kept out of the weather.
3. How to keep the camera out of harm’s way. It’s
recommended to mount your camera at an elevated
position.
4. Place your camera as close to the area of inter-
est as practicable. The best position is from about
13ft/4m above looking slightly down, keeping in mind
the details you are looking for.
5. Although the sky looks nice when you look at the
live view from your camera, it is an unlikely direction
for an offender to approach. Make sure your camera
has minimal sky in it as the light in daylight can make
the foreground of the image darker.
6. Think about the most likely way a potential offend-
er may approach your home, use your camera to give
you the best coverage of these areas.
7. The camera’s casing is resistant to different weath-
er conditions and tampering. It would take an over-
whelming event to damage the housing.
8. Even though the camera is weather and water-
resistant, prolonged exposure to adverse weather
conditions such as sunlight or excessive moisture,
may eventually damage the internal components of
the camera and adversely affect its performance.
9. Run cables inside a wall cavity or other protected
enclosure, and ensure that all wiring and connectors
are insulated and protected from moisture.
10. Don’t put your cable near live electrical wiring. AC
electricity generates radio “noise” which can inter-
fere with the signal from your camera.
Camera Location Tips5
NVW-500CAM
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