Swift 500 Series

Swift Group
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22/12/2022
Swift 500 Series Gas Cooker Recall
Affected Models: 502BHSP, 502BHFW, 502DHSP, 502RHSP, 502SHFW, 502SHW, 502WBHSP,
503BHSPM, 503BHSP, 503BHSPMLG, 503BHSW, 503DSHP, 503RHSP, 503SHSPM, 503SHSW,
503BHSPN
The purpose of this communication is to update you on the status of the Swift 500 Series Gas Cooker
recall. Swift Appliances have released a new safety information video to let people know what they
must do if they own or use a Swift 500 Series Gas Cooker.
A. What cookers are affected by this recall?
All Swift 500 Series Gas Cookers manufactured between 1 January 2019 and 31 May 2020 (inclusive)
have been recalled.
For cookers manufactured between 1 January 2019 and 31 May 2020 (inclusive):
1. Turn the front left burner control knob to the off position, remove the knob and store it out
of reach of other users; and
2. DO NOT USE the front left burner. The other burners and the electric hotplate can be used.
For Swift 500 Series Gas Cookers manufactured before or after these dates, consumers can continue
to use these cookers as per the instructions for use provided with the appliance.
B. Why are we are recalling these cookers?
Defect: A part of the gas supply pipe in the front left burner may break or develop a hole. This can
cause the gas to leak.
Hazard: If the gas leaks in the presence of an ignition source this can lead to an explosion and/or
fire, which may result in serious illness, injury or death. The defect has caused incidents that have
caused serious injuries and burns.
C. What do you need to do?
The safety information video urges people to:
1. CHECK if your Swift 500 Series Gas Cooker is manufactured between 1 January 2019 to 31
May 2020 (inclusive) by referring to the data plate located on the inside of the cooker lid.

Swift 500 Series Specifications

General

Model	Swift 500 Series
Category	Cookers
Control Type	Digital
Warranty	1 Year
Capacity	5 liters
Power	1000 watts
Material	Stainless steel
Safety Features	Overheat Protection
Type	Electric Pressure Cooker
Programs	Rice, Meat, Soup, Poultry, Beans/Chili, Yogurt

Summary

Swift 500 Series Gas Cooker Recall Information

Affected Cookers

Identifies Swift 500 Series Gas Cookers manufactured between 1 Jan 2019 and 31 May 2020, and provides immediate safety instructions.

Reason for Recall

Explains the defect involving the gas supply pipe in the front left burner and the associated explosion/fire hazard.

Consumer Actions Required

Outlines immediate steps for consumers to take, including checking the manufacturing date and specific usage restrictions.

Further Actions and Guidance

Specific Usage Instructions

Details on stopping use of the front left burner, instructing others, installing leak detection, and turning off gas supply.

Registration and Professional Contact

Instructions on registering details online and contacting authorized personnel for remedial action.

Community Awareness

Encourages informing others about the recall due to the critical safety risks associated with the defect.

Contact Swift Appliance Group

Contact Information

Provides phone number, email address, and website for further information or assistance regarding the recall.