SwissPhone RES.Q - User Manual

RES.Q Operating instructions
1. Introduction
Congratulations on choosing the new Swissphone RES.Q ter-
minal. The features of the RES.Q provide an optimal combi-
nation of user-friendly design,
simple operation and superior
quality components. The RES.Q
is equipped with a receiver for
digital alerting messages, a
cellular module and, as option,
a GPS module. Operation of the
device is simple and is carried
out with the aid of three keys
and a graphic display.
The RES.Q can be configured
according to user needs; the-
refore it is possible that some
functions described in these
short operating instructions are
not available on your terminal.
These instructions provide important information on the opti-
mum use of the device. Please ensure that they are always
at hand.
We wish you great success with your RES.Q.
2. First steps
Inserting the SIM card
Ensure that the RES.Q has been configured with the PIN
number corresponding to the SIM card. Otherwise we recom-
mend that you first configure the PIN before inserting the SIM
card using the configuration software or contact your service
centre. Insert the SIM card in its correct place on the rear
side of the device behind the battery.
Inserting the rechargeable battery
Insert the battery on the rear side of the RES.Q and ensure
that it clicks in fully at the top and bottom. The RES.Q is
switched on automatically as soon as the battery has been
correctly inserted. More information on power supply can be
found in the section “Charging the Battery/Power supply”.
Switching on
Press and hold one of the three keys until the initial image
appears on the display. After switching on, the device is in the
standby mode.
3. Functions of the keys and navigation
Opening the user menu
Press the OK key to enter the user menu. Use the UP and
DOWN keys to navigate within the menu. Press the OK key
to confirm the menu selection or the modified setting. Every
engagement of a key activates the display’s background
lighting.
Cancelling key lock (when activated)
To cancel the key lock function, press the UP and DOWN navi-
gation keys simultaneously.
call log”. The following information is listed
• the type of incident
• the transmission quality
• the date and time of the incident
Siren
As soon as an emergency call has been
transmitted, an alarm siren in the device
is activated. This is to signal persons
who are in the vicinity of the accident so
that local help can also be given. To return to the menu press
the OK key and the siren can be switched off.
Emergency call test
Using the RES.Q you can simulate an
emergency call in order to check that it
definitely arrives at the station to which
it has been transmitted. For this you have to activate “Emer-
gency call test”. The text “Emergency call test” appears in the
start display. Then trigger a manual or an automatic test emer-
gency call. As soon as the call has been transmitted or at the
latest after 2 minutes the RES.Q returns to the normal mode.
12. Position finding
(RES.Q with GPS module)
The RES.Q is equipped with an integrated GPS module. To
ensure the longest possible operation time of the terminal,
the GPS module is only switched on periodically. If, in addi-
tion, the built-in motion detector determines that no move-
ment has taken place, the GPS module is not activated. This
means that the position is only updated when the device has
actually moved during the pre-set period. As soon as the
RES.Q is moved again after a certain period, the GPS module
switches on and updates the position.
Position finding with A-GPS support
If the function A-GPS is activated, the GPS module is supplied
with current satellite support data which it receives via a cel-
lular link to a A-GPS server or distributed via various paging
messages. It is therefore possible that the cellular symbol
lights without any external influence.
Important information
If the upper part of the device is covered, e.g. by the hand, the
GPS reception signal is attenuated and the position determina-
tion is made more difficult.
13. Charging the battery/power supply
The power for the RES.Q is provided by a chargeable lithium
polymer battery. We recommend that you use exclusively
lithium polymer batteries supplied by Swissphone.
The battery in the RES.Q can be recharged using a mains
power device. The charger is connected to a socket at the
rear of the device. Various charger models are available from
Swissphone. A charging cycle lasts approximately 2 hours.
Important tips
• Only charge intact lithium polymer batteries. Inflated and
damaged batteries must be correctly recycled.
• Ensure that the lithium polymer battery is not subjected to
high temperatures.
• Do not try to take apart a lithium polymer battery.
• Never short circuit a lithium polymer battery.
• Lithium-Polymer batteries have a service life of 300 to 500
charge/discharge cycles.
• For safety reasons use exclusively original chargers from
Swissphone’s accessories.
Inserting the chargeable battery
Insert the battery in the rear side of the RES.Q and ensure that
it clicks fully in at the top and the bottom.
14. Miscellaneous
Further information can be found on Swissphone’s website
under: https://www.swissphone.com.
Safety information
• This product may not be operated in explosion-endangered
environments.
• Do not open the device.
• Do not remove any labels.
• Keep out of reach of children.
Exclusion of liability
Swissphone assumes no responsibility and provides no guar-
antee in connection with the contents of this document. The
operating instructions for the RES.Q are subject to change.
Technical Data
Hereby, Swissphone Wireless AG declares that the radio equip-
ment type DE955z is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the
following internet address: https://www.swissphone.com
05/2021 0343257 v8
Manufacturer
Swissphone Wireless AG
Fälmisstrasse 21
CH-8833 Samstagern
Radio
Technology
Frequency Range
/ ITU Bands
max. Output Pow
Bluetooth LE 2.402 - 2.48 GHz 0 dBm
GPRS 8 / 3 +33.5 dBm /
+30.5 dBm
EDGE +28 dBm /
+27 dBm
WCDMA 8 / 1 +24 dBm
LTE CAT-M1 FDD 20 / 8 / 3 +24 dBm

Summary

3. Functions of the keys and navigation

Opening the user menu

Steps to enter the user menu using navigation keys and confirm selections.

Cancelling key lock (when activated)

How to deactivate the key lock by pressing two keys simultaneously.

4. Display

Device status

Information shown on the display when the DOWN key is held.

Status line displays

Explains various symbols that can appear in the status line.

Information line display

5. Processing messages

Receiving and reading new messages

How to receive, alert, and scroll through new messages.

Transmitting a user confirmation

How to send confirmations like 'On my way' or 'Be there'.

Read the last message received

8. Settings

Date and time

Key lock

Detailed status

9. Switch-on lock

Switch-on lock

How to enter a PIN to unlock the device on startup.

11. Emergency call function

SOS emergency call

How to transmit an emergency call by pressing and holding the OK key.

Repeat position finding

Device's automatic re-transmission of position after an emergency call.

Emergency call log

Siren

Emergency call test

Simulating an emergency call to verify transmission.

13. Charging the battery;power supply

Charging the battery;power supply

Details on using the mains power device for charging.

Important tips

Recommendations for safe battery handling and charging.

Inserting the chargeable battery

14. Miscellaneous

Safety information

Important safety warnings regarding device operation and environment.

Technical Data

Overview

1. Function Description
2. Important Technical Specifications
3. Usage Features
4. Maintenance Features
5. Safety Information
6. Exclusion of Liability

The Swissphone RES.Q is a robust and versatile terminal designed for reliable communication in critical situations. It combines a digital alerting receiver, a cellular module, and an optional GPS module, all housed in a user-friendly design with simple operation via three keys and a graphic display.

Function Description:

The primary function of the RES.Q is to receive and display digital alerting messages. Upon receiving a message, the device alerts the user with an audible signal, vibration, and illuminated display. Messages are stored in the "Read messages" memory and can be scrolled through using the OK and DOWN keys. New, unread messages are indicated on the main display.

A key feature is the ability to transmit user confirmations after a message has been read. Users can select predefined responses (e.g., "On my way," "Be there in 20 min.") and transmit them via the cellular feedback channel to a command and control centre. This feedback is processed and evaluated, providing critical information on response status. If "Quit" is selected, no confirmation is transmitted. There's a pre-defined delay after which transmitting a user confirmation is no longer possible.

The device also includes a "Call reminder" feature, which, if configured, will re-alert the user about unread messages after a pre-set time. This function is deactivated once all messages have been read. The last received message can be quickly accessed by pressing the OK key, displaying the message header with reception time, capcode name/index, and an arrow indicating more text. Messages can be managed within the "Read messages" menu, allowing for permanent deletion of individual messages or the entire list. Important messages can be protected and moved to a "Protected messages" menu to prevent accidental deletion.

An integrated alarm clock function allows users to set an alarm with options for "Snooze" (re-alerts after 5 minutes) or "Stop" (silences the alarm but keeps it active for the next day). The alarm can even activate the device if it's switched off at the set alert time.

The RES.Q features an "Emergency call function" (SOS emergency call). By pressing and holding the OK key for 2 seconds, a pre-alarm timer begins. If the OK key remains pressed until the timer counts down to zero, an emergency call is triggered and transmitted to the command and control centre for approximately 20 seconds. The display indicates "Emergency call triggered" and then "Emergency call sent." Releasing the OK key during the pre-alarm period aborts the call. An alarm siren is activated upon transmission to signal local help. After an emergency call, the device attempts "Repeat position finding" to determine its current GPS position, indicated by a flashing GPS symbol. Emergency calls, including test calls, are logged in the "Emergency call log" with details like incident type, transmission quality, and date/time. A "Emergency call test" function allows users to simulate an emergency call to verify its transmission to the station.

Important Technical Specifications:

• Radio Technology:
  • Bluetooth LE: Frequency Range 2.402 - 2.48 GHz, Max. Output Power 0 dBm
  • GPRS: ITU Bands 8/3, Max. Output Power +33.5 dBm / +30.5 dBm
  • EDGE: Max. Output Power +28 dBm / +27 dBm
  • WCDMA: ITU Bands 8/1, Max. Output Power +24 dBm
  • LTE CAT-M1 FDD: ITU Bands 20/8/3, Max. Output Power +24 dBm
• Power Supply: Chargeable lithium polymer battery.
• Display: Graphic display with 8 contrast settings (1 bright to 8 dark) and automatic background lighting.

Usage Features:

• Navigation: Operated via three keys: OK, UP, and DOWN. The OK key confirms selections, while UP and DOWN navigate menus and adjust settings.
• User Menu: Accessed by pressing the OK key. Navigation within the menu is done with UP and DOWN keys.
• Key Lock: To cancel, press UP and DOWN navigation keys simultaneously. Automatic key lock can be enabled/disabled in settings.
• Profiles: Two types: "Select profile" (only one active) and "Toggle profile" (multiple can be active). Profiles like "On Duty" and "Off Duty" are common.
• Alerting Options: Configurable alert modes:
  • Loud: Audible signal is loud.
  • Quiet: Audible signal is quiet.
  • Discreet: Display lighting and vibrator for 10 seconds, followed by a single quiet audible alert.
  • Silent: Display lighting and vibrator for 10 seconds; device remains silent, key operation clicks are off. Vibration can be toggled separately.
• Settings: Extensive customization options:
  • Message type-face: Select from available typefaces.
  • Alerting melody: Choose desired melody for alerts.
  • Call reminder: Set flashing and/or periodic beep.
  • Date and time: Set date and time.
  • Contrast: Adjust display contrast (8 settings).
  • Key click: Enable/disable audible key clicks.
  • Key vibration: Enable/disable short vibration at the end of menu navigation.
  • Confirmation tone: Enable/disable tone for accepting changes.
  • Display lighting: Enable/disable automatic background lighting.
  • Field strength alarm: Enable/disable audible warning for field strength alarm.
  • Detailed status: Display battery level, last cellular communication status, and last GPS position time.
• Switch-on Lock: If configured, requires a PIN code entry upon device switch-on. Incorrect PIN entry 10 times will permanently lock the device.
• GPS Module (Optional): Periodically switches on to conserve battery. If no movement is detected by the motion detector, the GPS module is not activated. Position is updated when movement resumes. A-GPS support, if activated, uses cellular links for satellite data, potentially causing the cellular symbol to light up without external influence.
• Returning to Main Display: Press and hold the UP key for approximately 3 seconds from any sub-menu. The device automatically returns to the main display after a pre-set time-out if no key is operated.
• Start-Up Display: Press and hold the UP navigation key from the main display.
• Device Status Display: Press and hold the DOWN navigation key from the main display to view battery charge percentage, date/time of last cellular communication, and date/time of last GPS localization.

Maintenance Features:

• SIM Card Insertion: Insert SIM card in its correct place on the rear side of the device behind the battery. Ensure the RES.Q is configured with the correct PIN number beforehand.
• Rechargeable Battery Insertion: Insert battery on the rear side, ensuring it clicks in fully. The device switches on automatically upon correct battery insertion.
• Battery Charging: The lithium polymer battery can be recharged using a mains power device connected to a socket at the rear. A charging cycle takes approximately 2 hours.
• Battery Care Tips:
  • Only charge intact lithium polymer batteries; recycle inflated/damaged ones.
  • Avoid high temperatures.
  • Do not disassemble the battery.
  • Never short-circuit the battery.
  • Lithium-Polymer batteries have a service life of 300 to 500 charge/discharge cycles.
  • For safety, use only original Swissphone chargers.

Safety Information:

• Do not operate in explosion-endangered environments.
• Do not open the device.
• Do not remove any labels.
• Keep out of reach of children.

Exclusion of Liability:

Swissphone disclaims responsibility and guarantee for the document's contents. Operating instructions are subject to change.

SwissPhone RES.Q Specifications

General

Brand	SwissPhone
Model	RES.Q
Category	Security System
Language	English