1. Insert the detachable Hook from the bottom gap of your curtain
track and rotate it by 900 to fit. Slide it left and right to see if it
operates smoothly, then tilt it back and forth to check if it is
attached to your track correctly.
If your Hook cannot be inserted onto your curtain track, or cannot
be rotated after being inserted, replace it with a smaller set of
Hook Wheels.
Try pulling your Hook towards one side and tilt it, if it falls easily
from the curtain track, you need to replace it with a bigger set of
Hook Wheels.
If the Hook slides smoothly. You can continue the installation steps.
If you have tried with every set of Hook Wheels provided and none
of them worked as expected, please contact our customer support at
support@switch-bot.com
2. How to replace your Hook Wheels
@ Detach the existing Hook Wheels from the detachable Hook
(use the Hook Helper for an easier removal).
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