3. Discard the used bag.
4. Install a new bag, sliding the card into the guide rails. Press
down on the lid, making sure it is completely closed.
Troubleshooting
Common Issues
Unable to power on
• The battery level is low. Put the robot on the charging station and
charge it before use.
• The ambient temperature is too low or too high. Only use the robot
within the range of 40C to 400C (390Fto 1040F).
Unable to charge
• The station is not powered, please make sure both ends of the power
cord are plugged in properly.
• Poor contact, please clean the charging contacts on the station,
robot, and vacuum cleaner.
Network connection failure
• Incorrect Wi-Fi password, please enter the correct Wi-Fi password.
• Switch to a 2.4GHz network for pairing, as 5GHz networks and
enterprise routers are not supported.
• Keep the robot within a range with good Wi-Fi signal strength.
• The robot may not be in the ready-to-configure state, exit the app and
re-enter, then follow the pairing steps to try again.
Unable to create partition map in the app
• The robot needs to start mapping from the station, it is
recommended to use the Fast Mapping feature.
• Do not move the robot during the first mapping process to avoid
locating failure.
• Ifthe robot does not return to the station after completing the first
mapping task, check and remove any obstacles on the ground.
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