Missed cleaning some rooms
• Please ensure all room doors are fully opened.
• Check if there is a doorsill higher than 1.8 cm (0.7 in.) at the entrance
of the room.
• If the entrance is slippery, causing the robot to skid and malfunction,
it is recommended to manually clean up the water on the floor.
Frequently entered No-go Zones or passed Virtual Walls
• Check the app to see if the current map is abnormal. You can restore
the map in Maps via our app.
• When setting virtual walls or No-go Zones, adjust the boundaries
according to the home environment, making sure to include areas
where the robot may get stuck (such as sunken steps, furniture
bottoms, etc.).
Ongoing cleaning task interrupted
• When the robot's battery is depleted, it will automatically shut down.
Note: If the robot cannot be charged by the Dual Empty Station, the possible cause
is that the station is not connected to power or there is poor contact between the
robot and the station. Please check if the power supply is connected properly.
Didn't resume cleaning after being fully charged
• Make sure the robot is not in Do Not Disturb mode, as it will not resume
cleaning in this mode.
• If the robot is manually docked to the station or is sent to the station
bypressingthe(O button,it willnot resumecleaningafter beingfully
charged.
Scheduled cleaning not performed
• The cleaning will only start when the remaining battery is more than 20%.
Didn't empty dust after returning
• The robot will not empty dust during the Do Not Disturb time period.
• Please check if the dust bag is full. Replace the dust bag in a timely
manner, preferably every 1 to 2 months.
• Ifthe dust bag is not full, check for blockages in the Debris Evacuation
Port and the bottom Debris Evacuation Tube of the station. Remove
any blockages before using.
LED Indicator on the Dual Empty Station stays orange
• The dust bag is not in position. Please check and install it correctly.
• The dust bag is full. Please check and replace with a new dust bag.
• The canister lid of the Dual Empty Station is not closed. Please check
and close it tightly.
LED Indicator Light Status
LED Indicator Light
Solid White
Slowly Flashing White
Blinking White
Solid Orange
Blinking Orange
Descriptions
The robot is fully charged or cleaning
properly.
The robot is charging.
The robot is ready to configure Wi-Fi.
Low battery.
The robot has run out of power or an error
occured.
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