SYMBYX Neuro
User Guide
General Specifications
BATTERY
Output 5V/2.1 A
• Portable lithium-ion battery
• Battery charging time is approx. 4 hours.
• Four white lights will illuminate to indicate the battery
is fully charged.
• Either USB input can be used to connect to the
SYMBYX Neuro.
CHARGING THE BATTERY
To charge the battery, simply connect the battery to any
Micro USB or TYPE-C charging cord you have at home.
LED Specifications
Light Source
20 RED LIGHT LEDs of 635nm
20 INFRA-RED LIGHT LEDs of 810nm
Pulse Rate 40 Hz
Duty Cycle 20%
Limited One-Year Warranty
Your SYMBYX Neuro is warranted to be free of defects in material
and workmanship under normal personal use. This warranty is
limited to a period of one year from the delivery date. Within this
period, repairs or exchange of parts that are deemed necessary
by SYMBYX will be provided free of charge.
This warranty does not cover the following:
• Misuse, abuse or alteration to the product
• Damage caused by accident or neglect
• Service or repairs made by unauthorised persons
We are not responsible for any incidental,
special, or consequential damages
resulting from the use of this product.
Treatment Time
Your device is pre-programmed to run automatically for
a full 24 minutes. This includes 12 minutes of red light
followed by 12 minutes of infrared light.
Frequency of Use
Use SYMBYX Neuro 5 times per week. Use once per
day only, at a broadly similar time. SYMBYX recommends
first thing in the morning unless you are experiencing
interrupted sleep. If so, last thing at night would be
preferable. During the first two weeks of treatment
please use SYMBYX Neuro 2–3 times only, building up
to 5 times per week in the subsequent weeks.
Safety Advice
A feeling of warmth during treatment is common.
Your SYMBYX Neuro helmet has been designed to
be lightweight and maximise airflow. If, however, you
experience uncomfortable symptoms (e.g nausea or
dizziness), please contact: SYMBYX at +61 2 8066 9966
(worldwide) or +44 2037 698576 (UK only) or
email: clinicalsupport@symbyxbiome.com
For further information on safety precautions and
contraindications please see our website at:
https://symbyxbiome.com/pages/safety-precautions-
contraindications
Read this guide thoroughly before use.
The device complies with
Part 15 of the FCC Rules
as well as:
• EMC and Low voltage
directive EN 6100-
3-3:2013+ A1:2019+
A2:2021, EN IEC
55015:2019+A11:2020,
EN IEC 61000-3-
2:2019+A1:2021, EN
61547:2009, ICES-003
issue 7, AS/NZS CISPR
15:2017
• safety for electronic
appliances EN 60335-1,
-2-27
• CE and FCC
RCM Compliant
FOLLOW THE INSTRUCTIONS IN THE
USER GUIDE.
DO NOT DROP OR PHYSICALLY
ALTER THE DEVICE OR PROVIDED
COMPONENTS.
DANGER: DEVICE EMITS OPTICAL
RADIATION.
DO NOT STARE DIRECTLY AT THE LIGHT
SOURCES. LIGHT EMITTED FROM THIS
DEVICE MAY CAUSE IRRITATION.
CAUTION: THIS DEVICE OPERATES
USING REPEATED EXPOSURE TO NEAR
INFRARED RADIATION (NIR).
ONLY USE BATTERY PROVIDED WITH
THE DEVICE
THE APPLIANCE MUST ONLY BE
SUPPLIED AT SAFETY EXTRA LOW
VOLTAGE CORRESPONDING TO THE
MARKING OF THE DEVICE
KEEP OUT OF REACH FROM CHILDREN
Contact Information
SYMBYX Customer Care
E: info@symbyxbiome.com
T: +61 2 8066 9966
SYMBYX Pty Ltd
2/50 Yeo Street
Neutral Bay NSW 2089
Australia
www.symbyxbiome.com
To learn more about SYMBYX, please visit our
website and follow us on social media.
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