Syneron Candela VelaShape III User Manual (English)

Other manuals for Syneron Candela VelaShape III

Questions and Answers:

James JonesAug 19, 2025

What to do if Syneron Candela VelaShape III displays 'RF Card Error BAD COUPLING'?

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Eric FletcherAug 20, 2025
If you see the 'RF Card Error BAD COUPLING' message on your Syneron Medical Equipment, it could be due to several reasons: * Skin impedance outside the acceptable range. Verify proper insertion of the disposable cover. * Inadequate contact between the applicator and the patient's skin. Make sure there is enough VelaSpray Ease on the treatment area to improve the vacuum seal. * Inadequate contact between the RF electrodes of the applicator and the RF electrodes on the replaceable cover. Replace the disposable cover. You can also try applying harder pressure on the tissue to ensure adequate sealing, ensuring the applicator’s RF contacts are clean, verifying operation of the other applicator (if available), or replacing the applicator.

Brand	Syneron
Model	Candela VelaShape III
Category	Medical Equipment
Language	English

Brand

Syneron

Model

Candela VelaShape III

1. BEFORE YOU START

Conventions Used in this Manual

Explains notes, cautions, and warnings used throughout the manual for clarity and safety.

2. SAFETY

Introduction to Safety

Outlines the safety chapter's purpose, emphasizing safe and reliable treatment by trained practitioners.

System Safety Features

Details built-in safety mechanisms like applicator connection checks, initial energy levels, self-tests, and contact detection.

Patient and Personnel Safety Guidelines

Covers guidelines for attendant and patient safety, including training, hair/jewelry management, history review, and eye protection.

Grounding and System Operation Safety

Explains proper grounding for safe operation and provides rules for system operation like keeping panels closed.

Infrared and RF Energy Safety Issues

Discusses safety for IR light and RF energy, including containment, emission conditions, coupling, and eye protection.

Mechanical Rollers and Electrical Safety

Addresses roller safety, electrical hazards, and precautions for handling system panels and maintenance.

Fire Hazards and System Classifications

Covers fire risks with energy use and lists system classifications for electrical safety and environmental suitability.

System Nameplate Location

Illustrates the location of the system's identification, regulatory, and electrical requirement information.

3. SYSTEM DESCRIPTION

System Overview and Console Components

Identifies core modules (Console, Applicator, Panel) and lists console housing components.

Applicator Overview

Details VContour and VSmooth applicators, their functions, and replaceable cover/filter replacement.

Anatomy of Cellulite

Explains cellulite's characteristics, fat cells, chambers, and connective tissue septae.

The VelaShape III Treatment Procedure

Outlines how elōs, vacuum, and mechanical manipulation work together for treatment.

Heating and Mechanical Effects of Treatment

Details IR/RF energy specifications and vacuum's effects on skin layers and blood vessels.

4. SYSTEM INSTALLATION

Unpacking the System

Provides step-by-step instructions for safely unpacking the VelaShape III system.

Equipment and Cover Pack Lists

Lists all system components delivered and describes the four types of applicator cover packs.

System Dimensions and Placement

Provides physical dimensions and ventilation requirements for system placement.

Installation Process Steps

Details the steps for assembling the umbilical support mast and connecting the applicator.

Service Panel Connections

Identifies and explains the function of each port on the system's service panel.

System Relocation and Electrical Requirements

Guides on moving the system and specifies its electrical power requirements.

Environmental Requirements and Safety Warnings

Outlines necessary environmental conditions and provides safety warnings for electrical protection.

5. OPERATING INSTRUCTIONS

Activating the System and Self-Test

Guides through the initial power-on sequence, connection checks, and automatic vacuum/RF self-test.

Tablet Control Panel: Setting Treatment Parameters

Details how to adjust treatment settings like skin temperature using the tablet interface.

Treatment Settings Ribbon Controls

Explains the controls within the treatment settings ribbon, including IR, RF, and VAC levels.

Applicator Control Panel: Setting Parameters

Guides on setting parameters using the applicator's control panel interface.

Utilities, System Information, and Counters

Accesses system information, serial numbers, software versions, and disposable cover usage data.

Maintenance Screen for Software Updates

Provides access to functions for updating system software and from the network.

Settings Screen: Date, Time, and Display

Allows adjustment of system settings like date, time, and LCD display brightness.

Settings: Audio & User Diagnostics

Covers adjusting system audio volume and accessing the user diagnostics screen for troubleshooting.

Service Mode Screen Access

Restricted access screen for Syneron-qualified personnel for advanced system operations.

Video List and Maintenance Videos

Offers access to video clips for clinic staff and patients on maintenance procedures.

Practice Enhancement Videos and Initiating Treatment

Provides videos for clinical procedures and guides on starting the actual treatment process.

6. CLINICAL GUIDE: CELLULITE AND CIRCUMFERENCE TREATMENT

Realistic Expectations and Indications

Manages patient expectations and lists approved uses for circumference reduction and cellulite appearance.

Contraindications for Treatment

Details numerous conditions and factors that prevent patients from undergoing treatment.

Side Effects and Pre-Treatment Preparation

Lists potential side effects and outlines essential preparation steps before treatment.

Selecting Appropriate Treatment Type

Guides on choosing between VContour and VSmooth applicators based on treatment goals.

VelaShape III Measurement and Circumference Protocol

Advises on baseline measurements for tracking progress and outlines circumference measurement methods.

Cellulite Classification and Stages

Explains the Nurnberger-Muller Scale for classifying cellulite stages.

General Treatment Procedure

Provides general steps for performing a treatment session, including parameter selection and applicator use.

Applicator Positioning and Test Spot

Guides on how to position the applicator for optimal contact and recommends testing a small area.

VContour Applicator Treatment Techniques

Introduces protocol modes (Circumference, Deep) and techniques for using the VContour applicator.

Large Area Circumference Protocol (Medium Cover)

Details zone segmentation and segment division for large area circumference reduction using the Medium Cover.

VContour Medium Cover: Treatment Parameters and Cycle 1

Specifies parameters and the 'Horizontal Snake-Like' technique for Cycle 1 with Medium Cover.

VContour Medium Cover: Cycles 2, 3, and 4

Details the 'Vertical Snake-Like' technique for Cycles 2 & 3 and the optional Cycle 4.

Small Area Circumference Protocol (Small Cover)

Details zone segmentation and treatment steps for small area circumference reduction using the Small Cover.

Deep Mode Protocol for Focal Fat Deposits

Introduces the Deep Mode protocol for focal fat deposits using Large and Medium Covers.

Deep Mode: Flanks and Middle Back Segmentation

Illustrates segmentation for Deep Mode treatment on flanks and middle back.

Deep Mode Cycle 1: Step 1 Technique

Details the first step of Cycle 1 for Deep Mode treatment using the 'Horizontal Snake-Like' pattern.

Deep Mode Cycle 1: Steps 2 & 3 Techniques

Details the second and third steps of Cycle 1 for Deep Mode treatment.

Deep Mode Cycle 2: Step 1 Technique

Details the first step of Cycle 2 for Deep Mode treatment.

Deep Mode Cycle 2: Steps 2 & 3 Techniques

Details the second and third steps of Cycle 2 for Deep Mode treatment.

CELLULITE MODE TREATMENT WITH VSmooth APPLICATOR

Explains cellulite mode treatment using the VSmooth applicator.

Cellulite Mode Zone Segmentation

Explains how to segment the treatment area for cellulite mode using the VSmooth applicator.

VSmooth Cellulite Mode: Example Divisions

Illustrates example sub-area divisions for the thighs and anterior abdomen.

VSmooth Cellulite Mode: Steps 1 & 2

Details the first and second steps of the VSmooth Cellulite Mode treatment.

VSmooth Cellulite Mode: Steps 3 & 4

Details the third and fourth steps of the VSmooth Cellulite Mode treatment.

VSmooth Cellulite Mode: Steps 5 & 6

Details the fifth and sixth steps of the VSmooth Cellulite Mode treatment.

7. MAINTENANCE

Cleaning the System Console

Provides instructions for cleaning the system console on a weekly basis.

VSmooth Applicator Maintenance

Outlines procedures for cleaning and maintaining the VSmooth applicator before and after each treatment.

Replacing VSmooth Applicator Filters

Provides a step-by-step guide to replacing the filters in the VSmooth applicator.

VContour Applicator Maintenance

Details procedures for cleaning and maintaining the VContour applicator and its components.

Cleaning VContour Applicator Filter

Provides instructions for cleaning or replacing the filter for the VContour applicator.

Cleaning the System Air Filter

Details the steps for cleaning the system's air filter assembly.

8. TROUBLESHOOTING GUIDE

System Error Messages and Corrective Actions

Lists common system error messages and their corresponding corrective actions.

Other Fault Situations Without Error Messages

Addresses fault situations that may occur without panel indications and provides corrective actions.

9. SYSTEM SPECIFICATIONS

Output Parameters and Treatment Area Footprints

Lists console and applicator output specifications and the dimensions of treatment areas.

Environmental, Console Dimensions, and Weight

Specifies environmental requirements, console dimensions, and weight specifications.

10. ELECTROMAGNETIC COMPLIANCE

Electromagnetic Emissions Compliance

Details compliance with standards for RF emissions and harmonic levels.

Electromagnetic Immunity Compliance

Lists immunity test levels and compliance for various electromagnetic disturbances.

Recommended Separation Distances for RF Equipment

Provides guidelines for minimum separation distances from RF transmitters to prevent interference.

Syneron Candela VelaShape III User Manual

Table of Contents