Anomaly Possible cause Solution
Water comes
out from the
side of the filter
holder
- The filter holder is not cor-
rectly fitted.
- The edge of the ladle is
covered with coffee.
- The dispensing assemblage
is dirty.
- See “obtaining coffee” section
- Clean the ladle around the edge and
clean the coffee supply assemblage.
- Clean with a damp cloth.
No coffee is
dispensed.
- There is no water
- The vacuum tube does not
reach the bottom of the tank
or is not correctly fitted.
- The holes in the ladle are
blocked, the coffee is too
finely ground or has been
pressed too firmly.
- Refill the water tank.
- Position the vacuum tube in such a way
that it reaches the bottom of the water
tank. Make sure it does not become
pinched.
- Empty the ladle and clean with water.
Clean the dispensing assemblage with a
damp cloth. Reload the ladle and lightly
press down the coffee.
The coffee
comes out
slowly or in
drips
- The coffee is too finely
ground or too firmly pressed.
- Make sure the size of the grounds is
correct and that it has not been exces-
sively pressed down.
The coffee
comes out
without cream
- The coffee used is old or
has dried.
- The coffee has not been suf-
ficiently firmly pressed down.
- The coffee has been ground
too coarse.
- Use fresh coffee and once opened, store
in a hermetically-sealed container.
- Press the coffee down firmly.
- Grind the coffee finer.
The coffee
comes out too
fast.
- The coffee has been ground
very coarse.
- Insufficient coffee has been
put in the ladle.
- The coffee has not been suf-
ficiently firmly pressed down.
- Grind the coffee finer.
- Ensure that the correct amount of cof-
fee has been put in the ladle.
- Press the coffee down more firmly.
No steam comes
out from the
vaporiser tube.
- The tube is blocked
Clean the vaporiser tube with a damp
cloth to remove the possible remains of
milk that have dried and unblock the
holes with the aid of a needle. Press the
appropriate switch and remove steam un-
til it comes out strongly and continuously.
Manual Ancona.indb 22 17/05/11 17:43