37
Warranty
Tchibo GmbH grants a 24 month warranty from the date of purchase.
Tchibo GmbH, Überseering 18, 22297 Hamburg, Germany
We will remedy all defects in workmanship or materials within the
warranty period. In order for the warranty to be granted, all warranty
claims must be ac companied by proof of purchase from Tchibo or from
an authorised Tchibo distribution partner. This warranty is valid within
the EU, Switzerland and Turkey.
Damage due to improper use, failure to decalcify, as well as worn parts
and consumables, are not covered by the warranty. These can be
ordered from our Qbo service team.
This warranty does not restrict statutory warranty rights.
Service and repair
If, contrary to our expectations, a defect is found, please contact our
Qbo service team. Our customer consultants will be happy to advise
you on further procedure.
If you have any questions relating to product information, ordering
accessories or servicing, please contact our Qbo service team.
Pleasehave the product number to hand in case of any queries.
Qbo service team
Email: service@tchibo.de
Product number
You can find your Qbo’s product
number on the type plate on
the bottom of the casing. Before
laying the Qbo on its side,
remove the residual water tray
and water tank. Place a cloth or
mat underneath to protect surfaces from any residual coffee or water that
may leak out.
Product
number
Type / Model
37
en
109975 en QBO M3_v7.indd 37 25.01.22 11:35
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