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Chapter 5 - Other information

Password in Parental Control

- The default password is 1234. You can change it to

a new one.

- The super password is 0423. If you forget your

code, enter the super password to override any

existing codes.

Troubleshooting

Please check the following list before requesting

service.

There is no picture or sound.

• Make sure the power cord is properly inserted in the

power outlet.

• Make sure the source type is set correctly.

• Make sure the antenna is properly connected.

• Make sure the volume is not set to minimum or the

sound is not set to mute.

• Make sure the headphones are not connected.

• The TV may be receiving a signal other than from

TV broadcasting stations.

Picture is not clear.

• Make sure the antenna cable is properly connected.

• Consider whether your TV signal is being properly

received.

• Poor picture quality can occur due to a VHS

camera, camcorder, or other peripheral being

connected at the same time. Switch off one of the

other peripherals.

• The ‘ghost’ or double image may be caused by

obstruction to the antenna due to high-rise buildings

or hills. Using a highly directional antenna may

improve the picture quality.

• The horizontal dotted lines shown on the pictures

may be caused by electrical interference, e.g., hair

dryer, nearby neon lights, etc. Turn off or remove

these.

Picture is too dark, too light or tinted.

• Check the colour adjustment.

• Check the brightness setting.

• Check the sharpness function.

Remote control does not work.

• Check the batteries of the remote control.

• Make sure the remote sensor window on the TV

front is not under strong uorescent lighting.

• Try to clean the remote sensor window on the TV

front with a soft cloth.

If the above suggestions do not solve your technical

issue, please refer to the warranty card for service

information.

Operating Conditions

Temperature 5°C - 35°C (41°F - 95°F)

Humidity 20 - 75% (non-condensing)

Storage Conditions

Temperature -15°C - 45°C (5°F - 113°F)

Humidity 10 - 90% (non-condensing)

OSS Notice

To send inquires and requests for questions regarding

open source, contact nearest TCL ofce.

This product uses the GPL (Version 2 and 3) and

LGPL (version 2.1) and MPL (version 1.1).

This product uses some software programs which are

distributed under the Independent JPEG Group.

This product uses some software programs which are

distributed under the libpng Project.

This product uses some software programs which are

distributed under the Freetype Project.

This product uses some software programs which are

distributed under the zlib Project.

This product uses some software programs (curl,

cares, xml2, pixman, iniparser, fastlz) which are

distributed under the MIT.

This product uses opensl, xerces which is distributed

under SSLeay and OpenSSL.

GPL software: Linux Kernel, iconv

LGPL software: DFB (DirectFB), glib, alsa, neon,

pango, qt, glibc, uclibc

BSD software: webp, mng, uriparser

Questions and Answers:

Need help?

Do you have a question about the TCL 32DD420 and is the answer not in the manual?

TCL 32DD420 Specifications

General

Screen shape	Flat
Response time	30 ms
Display diagonal	32 \
Display brightness	240 cd/m²
Display resolution	1366 x 768 pixels
Display technology	LCD
Native aspect ratio	16:9
Native refresh rate	60 Hz
Peak luminance ratio	80 %
LED backlighting type	Direct-LED
Supported video modes	768p
Viewable size diagonal	800 mm
Contrast ratio (typical)	-
Display diagonal (metric)	81.3 cm
Motion interpolation technology	PPI (Picture Performance Index) 100
Dynamic contrast ratio marketing name	Mega Contrast
HDMI version	1.4
PC in (D-Sub)	No
RF connector type	F, IEC
USB 2.0 ports quantity	1
Common interface Plus (CI+)	Yes
Common interface Plus (CI+) version	1.3
Tuner type	Analog & digital
Analog signal format system	NTSC, PAL, SECAM
Digital signal format system	DVB-C, DVB-S2, DVB-T2
Audio formats supported	MP3
Image formats supported	BMP, JPG, PNG
Video formats supported	AVI, MKV, MP4, MPG, OGM, TS
Picture processing technology	TCL Pure Image
Programming period	8 day(s)
Number of OSD languages	30
Firmware upgradeable via	USB
On Screen Display (OSD) languages	ALB, BOS, BUL, CRO, CZE, DAN, DEU, DUT, ENG, ESP, EST, FIN, FRE, GRE, HUN, ITA, LAT, LIT, MAC, NOR, POL, POR, RUM, RUS, SER, SLK, SLV, SWE, TUR, UKR
Cables included	AC
Remote control type	RC300
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Energy efficiency scale	A to G
Power consumption (max)	55 W
Power consumption (standby)	0.22 W
Power consumption (typical)	31 W
Package type	Box
Package depth	126 mm
Package height	512 mm
Package weight	5300 g
Audio decoders	Dolby Digital, Dolby Digital Plus
RMS rated power	10 W
Product color	Black
Mercury content	0 mg
Heavy metals free	Hg (mercury)
Panel mounting interface	100 x 100 mm
Certification	CE
Battery type	AAA
Battery weight	15 g
Battery technology	Alkaline
Truck type	87 cbm
Pallet width	1200 mm
Pallet height	1164 mm
Pallet weight	107900 g
Pallet net weight	12500 g
Quantity per truck	1188 pc(s)
Quantity per pallet	18 pc(s)
Number of pallets per truck	66 pc(s)
Maximum number of stacking cartons	5 pc(s)
Repairability index	6.4

Weight and Dimensions

Stand width	615 mm
Depth (with stand)	175 mm
Height (with stand)	480 mm
Weight (with stand)	4000 g
Depth (without stand)	80 mm
Width (without stand)	732 mm
Height (without stand)	435 mm
Weight (without stand)	3900 g