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General information
• Website: www.tcl.com
• Call support: 1-855-224-4228 (US and Canada)
• Web support: https://support.tcl.com/contact-us (email only for mobile
products)
• Manufacturer: TCL Communication Ltd. (address: 5/F, Building 22E, 22
Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong
Kong)
Electronic labeling path: Touch Settings > System > Regulatory & safety
or press *#07# to find more information about labeling
(1)
An electronic version of the device user guide is available in English
and other languages (according to availability) on our website:
www.tcl.com
Download files for your device at:
https://support.tcl.com/us-mobile-product-downloads
Warranty
For information on warranty of your device, visit the USA website at
https://www.tcl.com/us/en/mobile/warranty
Protection against theft
(2)
Your phone is identified by an IMEI (phone serial number) shown on the
packaging label and in the phone’s memory. We recommend that you
note the number the first time you use your phone by entering *#06# and
keep it in a safe place. It may be requested by the police or your carrier
if your phone is stolen. This number allows your phone to be blocked
preventing a third person from using it, even with a different SIM card.
(1)
This may vary depending on country., such as FCC ID
(2)
Contact your network carrier to check service availability.
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