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When I select a number from my contacts, the number can't be dialed
• Make sure that you have correctly recorded the number in your file.
• Make sure that you have selected the country code when calling an international
number.
I can't add a contact
• Make sure that your SIM card contact list are not full; delete some files or save
the files to the phone.
My callers can't leave messages on my voicemail
• Contact your network carrier to check service availability.
• Set up your voicemail, so that your caller can leave a message.
I can't access my voicemail
• Make sure that T-Mobile's voicemail number is correctly entered in "Voicemail
number".
• Try later if the network is busy.
I can't send and receive MMS
• Check your phone storage as it might be full.
• Contact customer care to check service availability and MMS parameters.
• Verify the server center number or your MMS profile with customer care.
• The server center may be swamped. Try again later.
• Start a new Messaging string. Your messaging string may have reached its limit.
SIM card PIN locked
• Contact customer care to obtain the PUK (Personal Unblocking Key) code.
I can't connect my phone to my computer
• Install Smart Suite.
• Check that your USB driver is installed properly.
• Open the Notification panel to check if the Smart Suite Agent has been
activated.
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