TCL LE19HDP11 - Troubleshooting

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Troubleshooting
0RVWSUREOHPV\RXHQFRXQWHUZLWK\RXU79FDQEHFRUUHFWHGE\FRQVXOWLQJWKHIROORZLQJ
WURXEOHVKRRWLQJOLVW
793UREOHPV
The TV won’t turn on.
 0DNHVXUHWKH79LVSOXJJHGLQ
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 FRQWUROV
 6HOHFWWKH%XWWRQ%ORFNIHDWXUHRQWKH3DUHQWDO&RQWUROPHQXDQGSUHVVOKWRXQFKHFNWKHER[
There is no picture and no sound but the TV is on.
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 FRQQHFWHGFRPSRQHQWSUHVVINPUTXQWLOWKHSLFWXUHIURPWKDWFRPSRQHQWDSSHDUV
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 7KHFKDQQHOPD\EHEODQN7U\FKDQJLQJFKDQQHOV
 ,I\RX¶UHZDWFKLQJ\RXU9&5DQGLW¶VFRQQHFWHGZLWKFRD[LDOFDEOHWRWKH$17(11$&$%/(MDFN 
 WXQHWKH79WRFKDQQHORUZKLFKHYHUFKDQQHOLVVHOHFWHGRQWKHVZLWFKRQWKHEDFNRI\RXU
 9&5$OVRPDNHVXUHWKH799&5EXWWRQRQWKH9&5LVLQWKHFRUUHFWPRGHSUHVVWKH799&5 
 EXWWRQRQ\RXU9&5
7KHVRXQGLV¿QHEXWWKHSLFWXUHLVSRRUTXDOLW\
 ,I\RX¶UHJHWWLQJDEODFNDQGZKLWHSLFWXUHIURPDFRPSRQHQW\RX¶YHFRQQHFWHGWR\RXU79 
 \RXPLJKWKDYH\RXUYLGHRFDEOHVFRQQHFWHGWRWKHZURQJMDFNV$\HOORZYLGHRFDEOHFRQQHFWV 
 WRWKH\HOORZ9,'(2,1387MDFNRQWKHVLGHRUEDFNRI\RXU79WKUHHYLGHRFDEOHVRUEXQGOHG 
 FRPSRQHQWYLGHRFDEOHVUHGEOXHDQGJUHHQFRQQHFWWRWKHFRUUHVSRQGLQJ&20321(17,1387
 MDFNVRQWKHEDFNRI\RXU79
 &KHFNWKHDQWHQQDFRQQHFWLRQV0DNHVXUHDOORIWKHFDEOHVDUH¿UPO\FRQQHFWHGWRWKHMDFNV
 7U\DGMXVWLQJWKHVKDUSQHVVIXQFWLRQWRLPSURYHZHDNVLJQDOV*RWRSDJHIRUPRUHLQVWUXFWLRQV
ThereLVQRVRXQGEXWWKHSLFWXUHLV¿QH
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 ,IXVLQJ'9,RU<3%35UHPHPEHUWRDOVRFRQQHFWWKHGHYLFH¶VOHIWDQGULJKWDXGLRRXWSXWMDFNVWR
 WKH79¶V/DQG5$8',2,1387MDFNV
 7KHVRXQGVHWWLQJVPD\QRWEHVHWFRUUHFWO\*RWRSDJHIRUPRUHLQIRUPDWLRQ
 ,I\RXUDXGLRVRXUFHKDVRQO\RQHMDFNRULVDPRQRDXGLRVRXUFHPDNHVXUH\RXKDYHSOXJJHG 
 WKHFRQQHFWLRQLQWRWKH/$8',2,1387MDFNRQWKH79
The screen is blank.
 &KHFN\RXUFRQQHFWLRQV,I\RXXVHG\HOORZUHGDQGZKLWHFDEOHVWRFRQQHFWPDNHVXUHWKH\¶UH 
 FRQQHFWHGWRWKHUHGZKLWHDQG\HOORZ$8',29,'(2,1387MDFNVRQWKHVLGHRUEDFNRIWKH79
 ,I\RX¶UHWU\LQJWRZDWFKVRPHWKLQJWKDW¶VSOD\LQJRQDFRPSRQHQWFRQQHFWHGWRWKH79OLNHD'9'
 SUHVV,1387XQWLO\RXJHWWRWKHFRUUHFWYLGHRLQSXWFKDQQHO
 0DNHVXUHWKHFRPSRQHQWFRQQHFWHGWRWKH79LVWXUQHGRQ
 7U\DQRWKHUFKDQQHO