16
9 – Error codes and what to do:
This table explains the error codes caused by a defective
regulating component or by a security operation.
Screen and state
of the heat pump
Component Possible Intervention
the
intervention is
without effect
PP 01
Compressor and fan
stopped
Water temperature
sensor
non supplied or
defective
Check the connections, the wires,
change it or replace the electronic card
PP 02
Compressor and fan
stopped
exhust
temperature
sensor
Sensor disconnected,
non supplied or
defective
Check the connections, the wires,
change it or replace the electronic card
PP 03
The heat pump
continues running
Defrost sensor
The defrosting is
incomplete and the
automatism decides
to stop the heat pump
Increase lightly the water flow going into
the heat pump; the effect is to increase
the temperature of the refrigerant in the
evaporator.
PP 05
The heat pump
continues running
non supplied or
defective
Check the connections, the wires,
change it or replace the electronic card
PP 07
First anti-frost
protection active
Low temperatures for
water and air
No action required
PP 07
Second anti-frost
protection active
Low temperatures for
water and air
No action required
EE 01
Compressor and fan
stopped
High pressure,
Low pressure
protection
flow
Check the water flow
of order
Replace the pressure switch Have
the heat pump checked by a
refrigeration technician
EE 02
Compressor and fan
stopped
Have the heat pump checked by a
refrigeration technician
EE 03
Compressor and fan
stopped
Flow switch
Flow switch
disconnected, non
supplied or defective
Check the connections, the wires,
change it or replace the electronic card
EE 04
The unit cannot be
started
Emergency switch
Emergency switch
disconnected
Check the connections and the wires
EE 05
Compressor and fan
stopped
Low ambient
temperature
protection
Ambient temperature
is too low or
protection
temperature setting
set too low
Check and repair.
EE 06
Compressor and fan
stopped
compressor
exhaust
temperature
sensor
temperature
detected up to 95°C
more than 3 times in
1HR
Environment problem
Refrigerant leakage
Capillary is half blocked
EE 07
The unit cannot be
started
Phase protection
Connection
disconnected or
wrong phase wiring
Check the connections
Put phases in order
EE 08
The wire control
can't operated
Wire control
Communication
error
Signal cable of wire
Control is loose
Check the connection of signal cable
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