If you get a warning
This may be due to a conflict with another camera or capture device. If this is the case you should uninstall the
software you have just loaded and also any other camera software that may be on your PC.
Uninstalling old drivers and devices
The most common problem occurring during installation is the presence of a driver for a similar, old device. The best
solution is remove all the drivers related to the old devices before installing the new driver. Make sure you delete
programs and drivers relating to old, unused and similar devices and nothing else.
1. Enter Windows ‘Safe Mode’ (press F8 when starting Windows and then select ‘Safe Mode’ from the menu)
2. Click on ‘Start – Settings – Control Panel’ and double-click on ‘Add/Remove Programs’ icon.
3. Find all the programs for similar, old devices and remove these by clicking on the ‘Add/Remove’ button.
4. Remove the camera driver for this camera.
5.
Restart the computer.
Now re-install the camera driver following the instructions in the previous pages.
message: “Capture device was not detected” when trying to open the PC cam.
WARRANTY AND DISPOSAL
If you are in any doubt about carrying out this procedure, consult a competent computer technician!
Your camera is covered by a warranty for 12 months from the date of purchase. If a fault develops during this period,
please contact the TESCO electrical help line on 0845 456 6767. Please have your original purchase receipt with you
when you call. This warranty in no way affects your consumer rights.
UK: Waste electrical products should not be disposed of with household waste.
e for details.
ROI: Produced after 13th August 2005. Waste electrical products should not be disposed of with
household waste. Please recycle where facilities exist. Check with your Local Authority or retailer for
recycling advice.
Separate disposal facilities
exist, for your nearest facilities. See www.recycle-more.co.uk or in-stor
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