Maintenance
P.24
P.25
Troubleshooting
Pull out the power plug to avoid electrical shock before washing.
After using the washing machine, pull out the power cord and close the door tightly to avoid
pinching the kids.
Remove foreign matters
Drain Pump Filter:
Drain pump filter can filter the yarns and small foreign matters from the washings.
Clean the filter periodically to ensure the normal operation of washing machine.
Cleaning the pump
Important!
According to the soil level within the cycles and the frequency of the cycles,you have to inspect and
clean the filter regularly.
The pump should be inspected if the machine does not empty and/or spin;
The machine makes an unusual noise during draining due to objects such as safety pins,coins etc.
blocking the pump.
1 Disconnect the appliance;
2 If necessary wait until the water has cooled down.
3 Open the service panel .Place a container close to collect any spillage.
4 When no more water comes out, unscrew the pump cover and remove it.
Always keep a rag nearby to dry up spillage of water when removing the cover.
5 Remove any objects from the pump impeller by rotating it.
6 Screw the pump cover fully in.
7 Close the service panel.
Warning!
When the appliance is in use and depending on the programme selected there can be hot water in
the pump. until the appliance hasNever remove the pump cover during a wash cycle, always wait
finished the cycle, and is empty. When replacing the cover, ensure it is securely retightend so as to
stop leaks and young children being able to remove it.
First, drain the water with drain pump and then open the drain pump to clean away foreign
matters from drain pump filter.
Take care if the drained water is hot.
Proceed as follows:
Unscrew the pump cover Close the service panel
Open the service panel
Remove the pump cover
T
roubles
Reas
on
S
olution
Washing machine
cannot start up
Check if the door is closed tight
ly.
Check if power plug is inserted well.
Check if water supply tap is opened.
Check if button “Start/Pause” is pressed.
Check if butt
on “ ” is pressed.On/Off
Door cannot be
opened
Heating fault
Water leakage
Water is
overflowed from
the bottom of the
machine
Indicator or
display does
not light.
Detergent
residues in the
box
Washing effects
are not good
Abnormal noise
Great vibration
The clothes are too dirty.
Insufficient detergent quant
ity.
Washing powder is dampened
and a
gglomerated.
Power is disconnected.
PC board has problems.
Harness has connection
problem.
The inlet pipe is not connected
firmly.
Outlet hose has water leakage.
NTC is damaged and heating
pipe is aging.
Machine's safety protection
design is working.
The connect
ion between inlet
pipe or outlet hose and tap or
washing machine is not tight.
Drain pipe in the room is blocked.
Disconnect t
he power.
Can n
orm
ally wash the clothes.
Only cannot wash with heating.
Shall contact the service cent
er prompt
ly.
Check and fasten water pipes.
Clean up outlet hose and ask a
specialized person to repair it when
necessary.
F
ix the inlet pipe.
Replace the d
rain hose.
Check if the power i
s shut down a
nd
power plug is connected correctly.
If not, please call up service line.
Clean and wipe the box.
Use liquid detergents or the detergents
special for drum.
Select a proper procedure.
Add the proper det
ergent quant
ity
according to the instructions in
detergent package.
Check if the fixing (bolts) h
as been removed.
If cabinet is installed on the solid a
nd level
floor.
Check if there are any barrettes or metal
art
icles i
nside.
Check i
f the legs i
n the washing machine
are adjusted level.
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