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21 Troubleshooting
If the device does not operate as intended, check the table below for information.
Symptom Possible cause/remedy
The device cannot be switched on. The device is not being supplied with power.
Connect the power supply unit correctly to
the socket and to the device.
No sound can be heard. Increase the volume.
The display does not switch on. Disconnect the device from the power supply
and then reconnect it.
Poor reception via DAB+/FM. Change the position of the antenna or the
DIGITRADIO 586.
The device cannot be operated. Disconnect the device from the power supply
and then reconnect it.
External device is not charging via
wireless charging
Change the position of the charging mat until
the charging process begins.
Bad Bluetooth connection and
drop-outs
Do not exceed the maximum range for
Bluetooth of 10m.
If the malfunction has not been resolved, even aer performing the checks
described, please contact the Technical Hotline.
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