TEFAL Cook4Me+ Connect - Leaks, Errors, and Panel Problems

PROBLEMS POSSIBLES CAUSES SOLUTION
ERROR CODES Code 24: the pressure decreases while
pressure cooking.
Code 21 and 26: pressure fails to raise.
Add liquid to your recipe (water, stock or a liquid sauce) 50-100ml at a time
and re-start the recipe.
Steam is released from
the sides of the lid
during cooking (leaks).
The seal of the metal plate and/or the
edges of the bowl are dirty.
Clean the sides of the bowl and seal using a damp cloth. Do not use any
sharp instruments.
Wear, cuts and deformation of the seal. The seal must be changed at least every 3 years. Take your appliance to an
Approved Service Centre.
Bowl edges damaged. Take your appliance to an approved service centre.
The nut for the metal plate was not
tightened enough.
Fully tighten the nut so the metal plate is correctly positioned. The nut must
be fitted with the flat side facing the metal plate.
Water flows behind the
appliance.
The condensation collector is not in
position or is overflowing.
Make sure that the condensation collector is properly positioned behind the
appliance and that the flow channel is not blocked. The nut must be fitted
with the flat side facing the metal plate.
The safety valves and/or openings are
obstructed.
Check that the bowl is not too full with food or that foods have been cooked
which expand (see Safety Instructions pages).
The control panel does
not light up.
The appliance is not connected or is on
standby.
Check that the power lead is connected both to the appliance and the mains.
Check that the appliance is not on standby by pressing the “OK” button.
The appliance is damaged. Take your appliance to an Approved Service Centre.
Condensation appears
on the indicator.
There is condensation on the lid. Let the appliance dry in fresh air for a few hours.
The metal plate can
not be removed, it is
blocked.
The ball cover was not well positioned
on the metal plate.
Unscrew the nut on the metal plate, then press the spring loaded
screw spindle to release the metal plate. Check that the ball cover and
decompression ball are correctly positioned and re-fit if necessary.
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