22
Malfunction
description
Causes Solutions
Any indicator
lamp off and no
heating.
Appliance not plugged.
Check the power cord is
plugged in the socket and
on the Mains.
Any indicator
lamp off and
heating.
Problem of the
connection of the
indicator lamp or
indicator lamp is
damaged.
Send to authorized
service center for repair.
Steam leakage
during using
Lid is badly closed.
Open and close again
the lid.
Micro steam valve
not well positioned or
uncomplete.
Stop the cooking (unplug
the product) and check
the valve is complete
(2parts locked together)
and well positioned.
Lid or micro steam
valve gasket is
damaged.
Send to authorized
service center for repair.
Rice half cooked
or overtime
cooking.
Too much or not
enough water
compared to rice
quantity.
Refer to table for water
quantity.
Lentils are hard
and do not
seem cooked
Not enough water
compared to the
quantity of lentils.
Salt may also harden
the outer part of the
lentil.
Refer to the cooking
instructions for lentils.
Do not add salt to the
water during cooking, but
wait until the lentils are
cooked.
TECHNICAL TROUBLESHOOTING GUIDE