23
Troubles
Reason
Washing machine
cannot start up
Door cannot be
opened
Heating fault
Water leakage
Water is
overflowed from
the bottom of the
machine
Indicator or
display does
not light.
Detergent
residues in the
box
Washing effects
are not good
Abnormal noise
Great vibration
The clothes are too d
irty.
Insufficient det
ergent quant
ity.
Washing powder is dampened
and agglom
erated.
P
ower is disconnected.
PC b
oard has problems.
Harness has connect
ion
problem.
T
he inlet pipe is not connected
firmly.
Outlet hose has water leakage.
NTC is damaged and heating
pipe is aging.
Machine's safety protection
design is working.
The connection between inlet
pipe or outlet hose and tap o
r
washing machine is not tight.
Drain pipe in the room is blocked.
Troubleshooting
Solut
ion
Check if the door is closed tightly.
Check if power plug is inserted w
ell.
Check if water supply tap is opened.
Chec
k if but
ton “
Start/P
ause” is pressed.
Check i
f button “ ” is pressed.On/Off
Disconnect the p
ower.
Can normally wash the clothes.
Only cannot wash with heating.
Shall contact the service center p
rom
ptly.
Check and fasten water pipes.
Clean u
p outlet hose and ask a
specialized person to r
epair it when
necessary.
Fix the inlet pipe.
Replace the drain hose.
Check if the power is shut down and
power plug is connected correctly.
If not, please call up service line.
Clean and wipe the box.
Use liquid detergents or the detergents
special for drum.
Select a proper p
rocedure.
Add the proper d
etergent quantity
according to the instructions in
detergent package.
Check if the fixing (bolts) has been r
emoved.
I
f cabinet is installed o
n the solid and level
floor.
Check if there are any barrettes or metal
articles inside.
Check i
f the legs in the washing machine
are adjusted level.
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