EasyManua.ls Logo

Teledex MILLENNIUM 2505 - User Manual

Teledex MILLENNIUM 2505
21 pages
Save Page as PDF
Print Icon
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Loading...
1
OWNER’S
MANUAL
MILLENNIUM
2505 & 2510
The Teledex two-line
display telephone
specifically designed for
the hospitality industry.

Table of Contents

Question and Answer IconNeed help?

Do you have a question about the Teledex MILLENNIUM 2505 and is the answer not in the manual?

Overview

  1. Function Description
  2. Basic Call Functions
  3. Conference Calls
  4. Redial
  5. Guest Service Auto Dial Keys
  6. Millennium Display Functions
  7. Usage Features
  8. Volume Adjustment
  9. Mute Function
  10. Hold Function
  11. Speakerphone Mode Switching
  12. Maintenance Features
  13. Manual Programming
  14. Computer-Assisted Programming
  15. Display Feature Cloning

The Teledex Millennium 2505 & 2510 is a two-line display telephone specifically designed for the hospitality industry, offering a range of features for both guests and hotel staff. This phone is equipped with MPC™ technology, which simplifies line selection by prioritizing ringing or idle lines, reducing user confusion.

Function Description

The Millennium telephone operates effectively even when AC power is interrupted or unavailable, relying on line power for basic functions. However, its advanced display features require AC power.

Basic Call Functions:

  • Placing a Call (Handset): Lift the handset, wait for a dial tone, then dial the desired number or press a pre-programmed GUEST SERVICE AUTO DIAL key. To end the call, replace the handset in the cradle.
  • Placing a Call (Speakerphone): With the handset in the cradle, press either the LINE 1 or LINE 2 key, or the SPEAKER key. The phone will go off-hook on the selected or available line with speakerphone active. Dial the number or use a GUEST SERVICE AUTO DIAL key. Press the SPEAKER key again to end the call. The red SPEAKER LED indicates speakerphone activity.
  • Receiving a Call (Handset): An audible ring and a flickering red LED indicate an incoming call. Lift the handset to answer the ringing line. Hang up the handset to end the call.
  • Receiving a Call (Speakerphone): With the handset in the cradle, press the line key associated with the ringing line, or the SPEAKER key. The phone will answer the ringing line with speakerphone active. The red SPEAKER LED will illuminate.

Conference Calls:

The CONFERENCE key allows users to initiate or include two parties in a three-way conversation.

  • User Initiates Two Calls: Place a call to the first party, place them on hold using the HOLD key, then call the second party using the available line. Press the CONF key to connect all parties.
  • User Initiates One Call After Receiving One: Receive a call from the first party, place them on hold using the HOLD key, then call the second party using the available line. Press the CONF key to connect all parties.
  • User Includes Two Callers: Receive a call from the first party, place them on hold using the HOLD key, then receive a call from the second party. Press the CONF key to connect all parties.

Redial:

To redial the last number dialed, lift the handset or press the SPEAKERPHONE key, then press the REDIAL key.

Guest Service Auto Dial Keys:

The Millennium features ten programmable AUTO DIAL keys. These keys can be programmed to automatically dial telephone numbers or activate system features. When pressed, the programmed number or service name (if configured with Express Service Select) will be displayed on the LCD.

Millennium Display Functions:

The phone's 3-line backlit LCD provides valuable information to guests about available services and amenities.

  • Welcome Message: Up to three different welcome messages, each up to 45 characters long, can be displayed when the phone is idle. These messages can be shown in various formats:

    • Billboard Scroll (Non-interlaced): Characters shift left one at a time across the display until the entire message is shown.
    • Complete 15 Character Block Replacement (Interlaced): The first 15 characters are displayed, then replaced by the next 15, and so on, until the entire message is shown.
    • Time Interval Replacement: Messages can be switched automatically every 6, 12, or 24 hours, providing fresh content to guests.

  • Express Service Select: This function acts as an electronic phone book, storing up to 100 phone numbers/extensions with 15-character descriptions. Guests can press the MENU key to browse services and SELECT to dial a chosen service via speakerphone. This information is stored in nonvolatile memory, ensuring it's not lost during power interruptions.

  • LCD Backlighting: The LCD backlight illuminates when the phone is in use, during an incoming call, or when the MENU key is pressed. It can be programmed to turn off after a specified period (10-80 seconds in 10-second increments), stay on continuously, or remain off. The factory default is 30 seconds.

Usage Features

Volume Adjustment:

  • Handset Volume: Has eight levels. It defaults to Level One when the handset is lifted. Use the “-” and “+” VOLUME keys to adjust. Returning the handset to the cradle for more than two seconds resets the volume to Level One; less than two seconds retains the last used level.
  • Speakerphone Volume: Has eight levels. It defaults to Level Four when activated. Use the “-” and “+” VOLUME keys to adjust. Disconnecting a call for more than two seconds resets the volume to Level Four; less than two seconds retains the last used level.
  • Ring Volume: A RINGER LOW/HI switch on the back of the phone allows adjustment of the ring volume for each line.

Mute Function:

Press the MUTE key to silence your voice to the other party; the red LED below the MUTE key will light. Press it again to deactivate mute. During a conference call, muting silences your voice to all parties.

Hold Function:

Press the HOLD key during an active call to place it on local hold. The red line LED will slowly blink.

  • To Remove Hold: Press the line key of the held call. The call will reactivate on either speakerphone or handset, and the red line LED will become steady.
  • To Change Phones: Place the call on hold at the Millennium, then pick up the call at another telephone. The Millennium will detect the pickup and remove the hold condition.

Speakerphone Mode Switching:

  • Handset to Speakerphone: Press the SPEAKER key, then place the handset in the cradle. The red SPEAKER LED will light.
  • Speakerphone to Handset: Lift the handset from the cradle. The red SPEAKER LED will turn off.

Maintenance Features

Manual Programming:

The Millennium's features, including Guest Service Auto Dial keys and Display Features, can be programmed manually without additional hardware or software.

  • Programming Guest Service Auto Dial Keys:

    1. Connect to a live telephone line.
    2. Lift the handset or press SPEAKERPHONE.
    3. Press and release the recessed STORE key.
    4. Enter the desired telephone number (up to 15 digits).
    5. Press the AUTO DIAL key where the number is to be stored.
    6. Replace handset or press SPEAKERPHONE to disconnect.

  • Programming Hotel Messages:

    1. Unplug the line cord to power off.
    2. Press and hold the SELECT button.
    3. Restore power by reinserting the line cord.
    4. Continue holding SELECT until "DIAGNOSTIC VX.X" is displayed.
    5. Press MENU twice until "SELECT OPTIONS:" is displayed.
    6. Press MENU again until "100 OTM/HTL MSG" is displayed.
    7. Press SELECT. The LCD will show the current 1st Idle Hotel Message (or "Pr9 000" if not yet programmed).
    8. Use the CHAR, NEXT, and ERASE keys (located under the faceplate) to enter characters for the message. CHAR changes the character, NEXT accepts and moves the cursor, ERASE deletes the previous character. A blank space is the first character option.
    9. Press SELECT to save the message once finished (or it saves automatically after 45 characters). The display will show "RECORD SAVED" and increment to the next message location.
    10. Repeat for up to three messages. If no more messages, remove and replace the line cord to reset for normal operation.

  • Programming Express Service Select:

    1. If coming from Hotel Message programming and "Pr9 101" is displayed, skip to step 9.
    2. Otherwise, power off, press and hold SELECT, then restore power.
    3. Continue holding SELECT until "DIAGNOSTIC VX.X" is displayed.
    4. Press MENU twice until "SELECT OPTIONS:" is displayed.
    5. Press MENU again until "100 OTM/HTL MSG" is displayed.
    6. Press SELECT. The LCD will show the current 1st Hotel Message.
    7. Press MENU. The LCD will show the first Express Service Select record (or "Pr9 001" if empty).
    8. Use CHAR, NEXT, and ERASE to enter the phone number (up to 15 digits). Dashes are automatically added after the first three and second three numbers.
    9. Press SELECT to save the number (or it saves automatically after 15 numbers). The cursor moves to the name entry.
    10. Repeat for the 15-character name.
    11. Press SELECT to save the name. The display will show "RECORD SAVED" and increment to the next record location.
    12. Repeat for up to 100 records. If no more records, remove and replace the line cord to reset for normal operation.

  • Programming Hotel Message Display Format:

    1. Power off, press and hold SELECT, then restore power.
    2. Continue holding SELECT until "DIAGNOSTIC VX.X" is displayed.
    3. Release SELECT, press MENU six times until "SELECT HTL MSGS" is displayed.
    4. Press SELECT. The LCD will show the current selection (default: SHOW HOTEL MSG1).
    5. Press MENU to cycle through options: SHOW HOTEL MSG1, SHOW HOTEL MSG2, SHOW HOTEL MSG3 (display only one message), SHOW CONTINUOUS (display messages sequentially), SHOW EVERY 06HR, SHOW EVERY 12HR, SHOW EVERY 24HR (update messages at intervals).
    6. Press SELECT to set the desired option.
    7. If no more programming, remove and replace the line cord to reset.

  • Programming Message Display Format (Interlace Mode):

    1. From the "SELECT OPTIONS:" screen, press MENU nine times until "INTERLACE MODE" is displayed.
    2. Press SELECT. The LCD will show the current setting, then switch to "MODE DISABLE".
    3. Press MENU to toggle between "DISABLE" (Billboard Scroll) and "ENABLE" (15-character block replacement).
    4. Press SELECT to set. The display will return to "SELECT OPTIONS:".
    5. If no more programming, remove and replace the line cord to reset.

  • Programming LCD Backlighting:

    1. From the "SELECT OPTIONS:" screen, press MENU six times until "BACKLIT MODE" is displayed.
    2. Press SELECT. The LCD will show the current setting, then switch to "BACKLIT - OFF".
    3. Press MENU to cycle through desired scroll times (10-80 seconds, continuous, or off).
    4. Press SELECT to set. The display will return to "SELECT OPTIONS:".
    5. If no more programming, remove and replace the line cord to reset.

  • Programming Scroll Rate:

    1. From the "SELECT OPTIONS:" screen, press MENU eight times until "SCROLL RATE" is displayed.
    2. Press SELECT. The LCD will show the current setting, then switch to "SCROLL RT 300 MS".
    3. Press MENU to cycle through desired scroll rates (300-900 ms in 100 ms increments).
    4. Press SELECT to set. The display will return to "SELECT OPTIONS:".
    5. If no more programming, remove and replace the line cord to reset.

Computer-Assisted Programming:

For more extensive programming, Teledex offers computer-assisted programming tools. This requires an IBM-compatible computer, Windows 95 (or higher), and Teledex-provided programming interface, cables, and software. This method can program all features, including Display Features and Guest Service/Auto Dial buttons.

Display Feature Cloning:

The Millennium supports cloning of Display Features from one phone to another using a Teledex-provided cable.

Teledex MILLENNIUM 2505 Specifications

General IconGeneral
Lines1
Caller IDYes
Message Waiting IndicatorYes
Handset Volume ControlYes
Ringer Volume ControlYes
HoldYes
RedialYes
FlashYes
MuteYes