Troubleshooting
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If you are having a problem with your system, check this list for a possible solution before
calling for service. If you cannot solve the problem from the list below, or the system has been
physically damaged, call a qualified person, or your dealer, for service.
No power
▪ Connections is incorrect.
No sound
▪ Volume is too low. Adjust volume.
▪ Speaker connections is incorrect.
About Bluetooth device
Music playback is unavailable on the system even after successful Bluetooth
connection.
▪ The device cannot be used with the system to play music.
The audio quality is poor after connection with a Bluetooth-enabled device.
▪ The Bluetooth reception is poor. Move the device closer to the system or remove any
obstacle between the device and the system.
Cannot connect with the system.
▪ The device does not support the profiles required for the system.
▪ The Bluetooth function of the device is not enabled. Refer to the user manual of the device
for how to enable the function.
▪ The system is not in the pairing mode.
▪ The system is already connected with another Bluetooth-enabled device. Disconnect that
device or all other connected devices and then try again.
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