Ensure that the Wi-Fi networks are enabled.
Ensure that the Hide function is disabled.
Q4: Why cannot I find the Wi-Fi signal of the router?
A4: Connect your computer to port WAN/LAN or LAN of the router to log in to the web
UI. Navigate to Wi-Fi Settings > Wi-Fi Name & Password and ensure that:
Q5: How to change the Wi-Fi name and password?
A5: Try the following methods:
Method 1: Log in to the web UI of the router on a connected device, visit
tendawifi.com or 192.168.0.1 and navigate to Wi-Fi Settings > Wi-Fi Name &
Password to change them.
Method 2: After you download the Tenda WiFi App and manage the router, run
the App and find Toolbox > Wi-Fi Name & Password to change them.
Q6: Can I access the internet through both the SIM card and WAN port?
A6: When you insert a SIM card and connect the port to the internet at the
same time, you can configure the Failover function on the Internet Settings page,
so the router can provide internet access through another mode when the mode
method fails.
WAN/LAN
Q3: I cannot access the web UI of the router by visiting tendawifi.com. What
should I do?
Ensure that your wireless device is connected to the Wi-Fi network of the router.
Disable the cellular network of your wireless device.
Clear the cache of your web browser or change another web browser and try
again.
Ensure that the computer has connected to the router properly.
Ensure that the IP address of your computer is 192.168.0.X (X ranges from 2 to
254). If not, unplug and replug one end of the Ethernet cable connecting the router
and the computer, and try again.
Clear the cache of your web browser or change another web browser and try
again.
A3: Try the following solutions.
If you log in with a wireless device, such as a smartphone:
If you log in with a wired device, such as a computer:
If the problem persists, reset the router (hold down the RST/WPS button for about
8 seconds) and configure it again.
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