Tennant Q12 - User Manual

Questions and Answers

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Pamela BakerAug 4, 2025
Why is there no spray from my Tennant Q12 Ultrasonic Jewelry Cleaner?
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  masonrodriguezAug 4, 2025
  Several issues could cause a lack of spray. First, ensure the solution tank is filled. Next, check that the solution hose is properly connected. A plugged spray tip can also be the culprit, so clean or replace it. Make sure the machine is plugged in and turned on, verifying the pump motor is running. Also, check and unplug the solution tank inlet filter if it's dirty. Finally, a damaged solution hose will prevent spraying, so replace it if necessary.
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Rachel VargasAug 8, 2025
What to do if my Tennant Ultrasonic Jewelry Cleaner pump is not running?
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  Jason ReynoldsAug 8, 2025
  If the pump isn't running, start by checking the power supply to the pump and cord. Test the switch and pump motor, and ensure the power cords are properly plugged in. Also, check the circuit breaker on the control panel and reset it if it has tripped. If these steps don't resolve the issue, the pump may be faulty, and you should contact a qualified service technician.
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Jessica KleinAug 12, 2025
How to fix low pump pressure in Tennant Q12 Ultrasonic Jewelry Cleaner?
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  Harold HarperAug 12, 2025
  If you're experiencing low pump pressure, start by cleaning the solution tank inlet filter, as it may be plugged or dirty. If that doesn't help, the pump may not be sufficiently primed; in this case, prime the pump. If the problem persists, the pump may be faulty, and you should contact a qualified service technician.
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Stephanie BakerAug 17, 2025
What to do if my Tennant Ultrasonic Jewelry Cleaner has no suction?
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  Daniel FreemanAug 17, 2025
  If there is no suction, first empty the recovery tank if it is full. If that doesn't solve the problem, reset the circuit breaker on the control panel if it has tripped. If the issue continues, there may be a faulty vacuum motor, requiring you to contact a qualified service technician.
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Samantha MooreAug 22, 2025
Why does my Tennant Q12 Ultrasonic Jewelry Cleaner have low suction?
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  April HamiltonAug 22, 2025
  Low suction can occur for several reasons. Ensure the recovery tank cover and drain hose cap are securely closed. Check and replace the vacuum hose if the connection is loose or the hose is damaged. Clean the ball float screen if it's dirty, and close the vacuum break cover on the hard surface tool if it's open. For a damaged vacuum gasket, contact a qualified service technician.
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Karina SmithAug 26, 2025
What to do if Tennant Ultrasonic Jewelry Cleaner has no power?
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  Colleen AveryAug 26, 2025
  If the machine has no power, check the building circuit breakers and ensure the power cords are connected to two different outlet circuits.
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Brian BeanAug 30, 2025
How to fix auto dump not running on Tennant Ultrasonic Jewelry Cleaner?
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  Phillip KochAug 30, 2025
  If the auto dump is not running, clean the strainer.