Tesla MODEL 3 2020 - Page 255

3. Direct the air vents toward the door pillar
cameras.
For more information on cleaning cameras
and removing condensation, see Cleaning
Cameras and Sensors on page 110.
If the alert does not clear by the end of your
next planned drive, despite camera cleaning
and following the tips above to remove
condensation, schedule service at your
convenience. The vehicle is OK to drive in the
meantime.
(CC_a012)
Charging stopped
High temperature
detected by Wall
Connector
High temperature detected by Wall
Connector alerts indicate the building
connection to the Wall Connector is getting
too warm, so charging has stopped to protect
the wiring and Wall Connector.
This is not typically an issue with your vehicle
or your Wall Connector, but rather an issue
with the building wiring. This may be caused
by a loose building wiring connection to the
Wall Connector and can be
fixed quickly by
an electrician.
To regain normal charge operation, contact
an electrician to inspect the building wiring
connection to the Wall Connector. They
should make sure that all wires are properly
connected and torqued according to the
installation guide for the Wall Connector.
Wall Connector installation guides can be
found
here.
(CC_a041)
Charging speed reduced
High temperature
detected by Wall
Connector
High temperature detected by Wall
Connector alerts indicate the building
connection to the Wall Connector is getting
too warm, so charging has been slowed to
protect the wiring and Wall Connector.
This is not typically an issue with your vehicle
or your Wall Connector, but rather an issue
with the building wiring. This may be caused
by a loose building wiring connection to the
Wall Connector and can be
fixed quickly by
an electrician.
To regain normal charge speed, contact an
electrician to inspect the building wiring
connection to the Wall Connector. They
should make sure that all wires are properly
connected and torqued according to the
installation guide for the Wall Connector.
Wall Connector installation guides can be
found here.
(CP_a004)
Charging equipment fault
Try dierent charging
equipment
The charge port is unable to detect whether a
charge cable is inserted or the type of charge
cable connected.
If this alert appears while a charge cable is
connected, it should be determined whether
the issue is caused by the charging
equipment or the vehicle. Try charging the
vehicle using
dierent external charging
equipment (charge cable, charging station,
charging stall, etc.).
• If the vehicle begins charging, the issue
was likely with the equipment.
• If the vehicle still does not charge, the
issue may be with the vehicle.
Troubleshooting Alerts
253Consumer Information