SAFETY INFORMATION 29
Reporting Concerns
Contacting Tesla
For detailed information about your ModelS,
go to www.teslamotors.com, click the
MYTESLA link, then enter your login credentials
(or sign up to get these credentials).
If you have any questions or concerns about
your ModelS, call 1-877-79TESLA
(1-877-798-3752).
Reporting Safety Defects - US
If you believe that ModelS has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Tesla Motors.
If NHTSA receives similar complaints, it may
open an investigation. If it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However,
NHTSA cannot become involved in individual
problems between you, your dealer, or Tesla
Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY:1-800-424-9153); go to
http://www.safercar.gov; or write to:
Administrator, National Highway Traffic Safety,
1200 New Jersey Avenue SE., Washington, DC
20590. You can also obtain other information
about motor vehicle safety from
http://www.safercar.gov.
Reporting Safety Defects - Canada
If you believe that your ModelS has a defect
which could cause a crash or could cause injury
or death, you should immediately inform
Transport Canada, in addition to notifying Tesla.
To contact Transport Canada, call their toll-free
number: 1-800-333-0510.
Model S Quick Guide - NA Rev C.book Page 29 Wednesday, December 18, 2013 12:40 PM
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