Helpline No. UK/Northern Ireland: 0844 635 0008 Rep. Ireland: 1800 995 036
Web Support www.quesh.co.uk
Model Number: 42263
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5. Why can’t I see the files which have been stored in the
player?
The file type may be wrong? Check that the song type is either
MP3, WAV or WMA. For videos it must be in AMV and for photos it
must be in JPEG.
6. Why does it display ‘the disk is full’ in the computer but we
do not see any files in the disk after connecting the PC?
Cause/Solution: In the setting mode, you set the Online device
mode as Media device now but the online device mode was USB
mode when you downloaded the files or you set the Online device
as USB the online device mode was Media device when
downloading the files. Please set the online device into the
appropriate mode.
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