TGA Eclipse - Troubleshooting Common Issues; Common Scooter Problems and Solutions

17
 SUGGESTION
Please store the scooter in a location where it is out of direct sunlight, rain, or moisture. When storing
for long periods of time, please charge the battery every 3 months. For further details, contact your
dealer.
7 . B AS I C T R O U BL E S H O O TI NG
This table is only a guide to aid you in getting your scooter operating, should you have any problems. If you are
unable to get your scooter operating, please contact your Authorized Service Centre.
Table1 Basic troubleshooting
Symptom
Possible Cause
Solution
Scooter does not
move
1. Key switch is not “ON”
2. Main circuit breaker tripped
3. Brake release lever in ‘Freewheel
Mode’
4. Charger connected to scooter
5. Battery power low
6. Scooter shuts down to conserve
battery
7. Controller error
1. Turn key switch to ”ON”
2. Reset circuit breaker in battery pack area
3. Place lever to ‘Drive Mode’
4. Disconnect charger
5. Recharge battery
6. Turn key switch “OFF”, then “ON”
7. Check diagnostic light for Flash Code (See
Table 2 to get solution)
Scooter feels
wobbly when
driven
1. Seat is loose
2. Bearing in tiller worn
1. Check seat for loose hardware or damage.
Ensure seat is in locked position.
2. Replace bearings.
Range less than
expected
1. Charging too infrequently
2. Defective or worn out battery
3. Cold weather reduces battery life
4. Defective charger
1. Charge scooter more often
2. Load test batteries. If necessary replace.
3. Allow batteries to reach room temperature and
then fully recharge
4. Contact your Authorised Service Centre
Erratic behavior
when speed
control lever
operated
1. Faulty speed control
1. Contact your Authorised Service Centre
Brake squeals
1. Dirt in brake pad
1. Clean Brake - Contact dealer.
Brake release
lever sticks
1. Rust and corrosion
1. Spray ball detent area with lubrication oil.
2. Lubricate freewheel lever
Stiff steering
1. Possible grime build-up
1. Lubricate rod end joints