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The Basement Watchdog Special CONNECT User Manual

The Basement Watchdog Special CONNECT
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Instruction Manual
& Safety Warnings
IMPORTANT: Even if you have the Basement Watchdog Special
Backup Sump Pump System installed by someone else, you must read
and follow the safety information contained in this manual. Failure
to do so could result in property damage, serious injury, or death.
Battery Backup
Sump Pump
System
Table of Contents
Important Safety Warnings and
Instructions
Electrical Precautions 1
Battery Preparation 1
Battery Precautions 1
Introduction
Items Included in System 2
Additional Items Needed 2
System Specifications 2
Replacement Parts List 2
Pump & Pipe
Installation Instructions
Installation Options 3
Direct Discharge to Outside 4
Connection to Existing Discharge 5
Direct Discharge for Narrow Sumps 6
Connection to Existing Discharge for
Narrow Sumps 7
Battery Instructions
Preparation of the Battery 8,9
Control Unit Connections
Positioning the Float Switch 9
Connecting the Pump 9
Installing the Battery Fluid Sensor 10
Connecting the Battery 10
Connecting the Charger 10
Understanding the Warning
Lights and Alarms
Silencing the Alarm
During an Emergency 11
Battery Alarm 11
Cleaning Battery Terminals 11,12
Replacing the Battery 12
Fuse Alarm 13
Water Alarm 13
Pump Alarm 14
Replacing the Pump 14
Power Alarm 15
Charging 15
System Operating 15
Testing the System
Test-Reset-Silence Button 15
Testing the Float Switch 15
Using the Remote Notification
Remote Terminal 15
Remote Alarm 15
USB Data Port 16
Connect Modules 16
Maintenance Check List 16
Parts & Service Information
Technical Support 16
Troubleshooting Guide 17
Warranty 18
Other Products 19
This manual is for the systems that
have the BWSP-A backup controller,
which can accommodate maintenance
or maintenance free batteries.
Question and Answer IconNeed help?

Do you have a question about the The Basement Watchdog Special CONNECT and is the answer not in the manual?

The Basement Watchdog Special CONNECT Specifications

General IconGeneral
Battery IncludedNo
Housing MaterialThermoplastic
Pump TypeSubmersible
Warranty3 Years
TypeSump Pump
Max Head25 ft
Battery Type12V
Power SourceAC
Voltage120V
Pipe Size1 1/2 in
Discharge Size1 1/2 in
Switch TypeVertical Float

Summary

Important Safety Warnings & Instructions

Electrical Precautions

Safety guidelines for electrical connections and system usage.

Battery Preparation

Warnings and instructions for preparing the battery for use.

Battery Precautions

Safety measures when handling lead-acid batteries and their components.

Introduction

System Specifications

Technical details including voltage, pumping capacity, and dimensions.

Replacement Part Numbers

List of part numbers for system components and accessories.

Pump & Pipe Installation Instructions

Installation A: Direct Discharge to Outside

Method for discharging water directly outside the building.

Installation B: Hookup to Existing Discharge Pipe

Method for connecting to an existing discharge pipe.

Installation C: Narrow Sump Direct Discharge

Method for direct discharge in narrow sump pits.

Installation D: Narrow Sump Pipe Hookup

Method for connecting to existing pipe in narrow sump pits.

Battery Instructions

Preparing Standby Battery

Step-by-step guide to prepare the battery for system use.

Filling the Battery

Instructions on how to add battery acid and fill cells correctly.

Battery Maintenance

Guidelines for checking battery fluid levels and general upkeep.

Control Unit Connections

How to connect the control unit to the battery and pump.

Connecting Two Batteries

Instructions for connecting two batteries for extended power.

Connecting the Charger

How to connect the battery charger to the control unit and power.

Understanding Warnings & Alarms

Silencing Alarms

Procedures for silencing alarms temporarily or permanently.

Battery Alarm

Explains the battery alarm, its causes, and troubleshooting steps.

Fuse Alarm

Describes the fuse alarm, its meaning, and how to check/replace the fuse.

Water Alarm

Explains the water alarm, its causes, and how to add battery fluid.

Pump Alarm

Details the pump alarm, potential causes, and troubleshooting.

Power Alarm

Explains the power alarm, its causes, and how to check power connections.

Charging Status Indicator

Information on the charging light and system's charging status.

System Operating Status

Information on the system operating light.

Testing the Float Switch

Instructions on how to test the float switch functionality.

Connecting the Remote Alarm

How to connect the system to a security system or other alarm devices.

Maintenance, Service & Connectivity

USB Data Port

Explains the USB port's function for module communication.

Connect Modules

Information on optional WiFi and Home Automation modules.

Maintenance Check List

Routine maintenance tasks and recommended frequency.

Parts & Service Information

Contact details for technical support and service.

Troubleshooting Guide

Battery Fluid and Power Issues

Troubleshooting for low battery fluid, power failures, and battery problems.

Pump and Fuse Issues

Troubleshooting for pump failures, blown fuses, and activation causes.

Water Discharge and System Operation

Troubleshooting for water not leaving the pit and system non-operation.

Limited Warranty

Warranty Coverage and Exclusions

Details what the warranty covers and what it does not.

Obtaining Warranty Service

Instructions on how to get the product serviced under warranty.

Other Basement Watchdog Products

AC Sump Pumps

Overview of the Basement Watchdog line of AC sump pumps.

Float Switches

Information on dual float switches for reliable operation.

Check Valves

Details on the Klunkless Check Valve for quieter operation.

Water Alarms

Information on water alarms to prevent damage.

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