Heat Pump Manual
Terms and Conditions
Listed below are some basic operational and installation conditions that must be adhered to for
Thermex Solutions warranty to remain valid and more importantly for trouble free heat pump
operation
· If the heat pump is supplied without a pump then the minimum flow rate specified in the manual
must be maintained through the units at all times.
· The heat pump must be commissioned in accordance with the instruction in the manual and
the heat pump must be commissioned under normal operating conditions
· The operational settings on the controller must not be altered without first consulting Thermex
· The temperature cut out set point must never be set above 61°C without first consulting
Thermex Solutions
· The heat pump must be installed on level surface
· The heat pump must be powered up for at least 4 hours before starting the heat pump to allow
for the sump heater to warm the compressor oil.
· The pressure in the sealed refrigeration system must be checked by a refrigeration mechanic
before starting the heat pump to ensure that the pressure on the suction side is at least 200
kPa
· For any service work not carried out by Thermex Solutions, Thermex Solutions will only cover
costs of refrigerant to the value of the specified charge in the units.
· It is not Thermex Solutions’s responsibility to connect the heat pump to the BMS unless agreed
to before delivery of the heat pump
· The heat pump must not be installed too close to walls and other heat pumps with clearances
to be at least what is specified in the manual
· The heat pump must be installed with proper, neat access to facilitate servicing in a manner
that is compliant with safe work practices. Additional charges may apply for site where access
to the heat pump is unsafe or restricted
· Thermex Solutions will manufacture the heat pump to the specification provided to the sales
department. If the information supplied is incorrect Thermex Solutions takes no responsibility
for wear on the heat pump for short cycling in the case where the heat pump is over sized for
the heat load or the heat pump unable to maintain temperature when the heat pump is too
small for the heat load
· Thermex Solutions takes no responsibility for repairs carried out on the heat pump by un-
authorised service agents or if parts are installed that are not from Thermex Solutions’s
approved supplier list
· Costs for installations where a crane lift is required to undertake major repairs will not be
covered by Thermex Solutions
· All dimensions, technical specifications and software operation are correct at the time of
writing. However with constant development some of these specifications may change without
written notice
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