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THOMSON digital Broadband User Manual

THOMSON digital Broadband
48 pages
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CABLE MODEM
Internet On/Off
Cable
Activity
Cable
Link
Message
PC Link
Internet
TOCOM 16193030
16193030 cover 2/6/03, 10:12 PM1
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THOMSON digital Broadband Specifications

General IconGeneral
BrandTHOMSON
Modeldigital Broadband
CategoryModem
LanguageEnglish

Summary

Safety Information

Cautions, Compliance, and Requirements

Covers safety cautions, DOCSIS compliance, installer reminders, and power cord specifications for the modem.

Operating Conditions and Product Registration

Details operating temperature limits, storage conditions, and the product registration process.

Introduction to the Cable Modem

Modem Features and CD-ROM Contents

Lists modem capabilities, CD-ROM contents, and how to access diagnostic information.

Computer System Requirements

Specifies the minimum hardware and software requirements for PC compatibility with the modem.

Cable Modem Overview

Physical Setup and Basic Function

Explains placing rubber feet and the modem's primary role as a data bridge.

Before You Begin

Contacting Your Cable Provider

Outlines essential information and steps before contacting the cable company for service setup.

Important Installation Guidance

Highlights key considerations and warnings regarding cable service and modem installation procedures.

Connecting the Cable Modem

USB Connection Setup Overview

General steps for connecting via USB and installing drivers, leading to OS-specific instructions.

Windows 98 SE USB Driver Installation

Step-by-step guide for installing the USB driver on Windows 98 SE operating system.

Windows 2000 USB Driver Installation

Step-by-step guide for installing the USB driver on Windows 2000 operating system.

Windows Me USB Driver Installation

Step-by-step guide for installing the USB driver on Windows Me operating system.

Windows XP USB Driver Installation

Step-by-step guide for installing the USB driver on Windows XP operating system.

Ethernet Connection Guide

Provides instructions for connecting the cable modem using an Ethernet cable to a single computer.

Connecting Multiple Computers via Ethernet

Explains connecting multiple computers using Ethernet, hubs, and necessary cables.

Activating the Cable Modem

Initialization Mode Sequence

Describes the five-step initialization process the modem undergoes upon power-up, indicated by light patterns.

Additional Information

Buttons and LED Indicators Explained

Explains the function of the modem's buttons and the meaning of its operational status lights.

Using the Cable Modem

Reset Switch Functionality

Details the two functions of the reset switch: basic reset and factory default reset.

Other Status Light Patterns

Describes additional light patterns indicating de-activation, software updates, or standby mode.

Frequently Asked Questions

Service, Installation, and Access Queries

Answers common questions about cable TV subscription, installation, and initial internet access.

Usage, Standards, and Connectivity

Addresses questions on simultaneous usage, multi-computer connectivity, broadband, DOCSIS, and Euro-DOCSIS.

General Troubleshooting

Internet Access and Power Issues

Provides solutions for no internet/email, unresponsive power buttons, and incorrect network properties.

Connection and Indicator Troubleshooting

Troubleshoots Ethernet connection, cable registration, and other status light patterns.

USB Troubleshooting

Installation Network Error Resolution

Addresses network error messages during USB installation, possibly due to too many network devices.

Uninstalling the USB Cable Modem

Detailed steps for uninstalling the USB cable modem on Windows 98 SE and Windows 2000.

Removing Conflicting Network Adapters

Guides on removing other network adapters to resolve USB installation conflicts.

Validating USB Installation and Adapter Status

Steps to validate successful USB installation and ensure the modem adapter is enabled.

DHCP Lease and IP Configuration Testing

Explains testing DHCP lease validity and resolving IP configuration issues for connectivity.

Enabling Network Adapters for USB

Instructions to ensure the cable modem network adapter is enabled and disable other potential conflicts.

Data Transfer and System Performance Troubleshooting

Troubleshoots data transfer interruptions and sluggish system response during USB connection.

Resolving ISP Software Conflicts

Resolves issues where ISP software may interfere with the cable modem's TCP/IP protocol.

FCC Information

Declaration of Conformity and Canadian Compliance

Details FCC and Industry Canada compliance statements for the digital apparatus, including interference guidelines.

Quick Reference

Minimum System Requirements Summary

Summarizes essential PC hardware and software specifications for cable modem operation.

Connection and Indicator Guides

Provides quick guides on connecting the modem and understanding button/LED indicator functions.

Service and Support Information

Outlines procedures for obtaining warranty service, customer support, or additional information.

Glossary of Terms

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