Do you have a question about the THOMSON TCM XXX and is the answer not in the manual?
Specifies power cord needs and operating/storage temperatures for the modem.
Instructions for filling out and returning the product registration card.
Lists modem capabilities and contents of the included CD-ROM.
How to access diagnostic information via the CD-ROM.
Lists the minimum system requirements for PC and Macintosh.
Instructions on attaching rubber feet and an overview diagram of the modem.
Explains the function of the Thomson digital cable modem.
Details the requirements for the cable company and ISP.
Information needed when contacting the cable company for setup.
Guide to connecting the modem, coaxial cable, and power.
Steps to locate and connect the coaxial cable and power adapter.
Steps for connecting via USB and overview of driver installation.
Step-by-step guide for installing the USB driver on Windows 98 SE.
Step-by-step guide for installing the USB driver on Windows 2000.
Step-by-step guide for installing the USB driver on Windows Me.
Step-by-step guide for installing the USB driver on Windows XP.
Steps for connecting the modem via Ethernet to a single computer.
Instructions for connecting multiple computers using an Ethernet hub.
Explains the five-step initialization process indicated by modem lights.
Description of the ON/OFF button and its function.
Explains the meaning of the modem's operational mode indicator lights.
Details the functions of the basic and factory default reset switch.
Explains different light patterns indicating modem status.
Answers common questions about internet access, installation, and broadband.
Addresses questions about simultaneous use and multiple computers.
Explains DOCSIS and EuroDOCSIS standards for cable modems.
Troubleshooting steps for no internet or email access.
Checks for power issues and explains light patterns.
Troubleshooting steps for failing to establish an Ethernet connection.
Steps for when the modem fails to establish a cable connection.
Lists common symptoms encountered during USB installation.
Steps to uninstall the USB cable modem and related files on Windows 98 SE.
Steps to uninstall the USB cable modem on Windows 2000.
Addresses the issue where the modem transfers no data.
Solutions for when the cable modem fails to pass traffic.
Steps to validate a proper installation on Windows 98 SE and 2000.
How to test for DHCP lease issues using Winipcfg/ipconfig.
Steps to ensure the cable modem network adapter is enabled.
Addresses modem stopping data transfer and sluggish system response.
Steps to reconnect the cable modem's TCP/IP protocols after ISP software installation.
Instructions to address DHCP errors and slow network acquisition.
Steps to resolve conflicts arising from ISP software installation.
Summary of system requirements and condensed connection steps.
Explanation of buttons, LED indicators, and service contact information.
Provides definitions for technical terms related to cable modems and networking.