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ThyssenKrupp Flow2 User Manual

ThyssenKrupp Flow2
38 pages
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Flow2 stairlift
Tab 06: Systematic fault finding

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ThyssenKrupp Flow2 Specifications

General IconGeneral
Weight capacity125 kg
DriveRack and pinion
Power supplyRechargeable battery
Maximum Weight Capacity125 kg
Speed0.15 m/s
Foldable ArmsYes
Foldable FootrestYes
Safety BeltYes
Control TypeJoystick or remote control
Battery BackupYes
Noise LevelLow
Seat RotationPowered
Track TypeSingle tube
Seat TypePadded seat

Summary

Introduction

Systematic Faultfinding

Method

Step-by-step approach to fault finding.

Collecting information and defining the problem

Gathering user input and understanding the fault.

Fault analysis

Steps to analyze and pinpoint the cause of a fault.

Carry out corrective action

Implementing repairs and providing customer advice.

At the customer's home, or in the workshops?

Deciding where to perform repairs for efficiency.

Monitor the effect

Verifying that the corrective action resolved the issue.

Correct completion of a fault notification

Administrative tasks after a repair is completed.

Flow subsystems

The power supply system

Overview of the stairlift's power supply components and voltages.

The drive system

Schematic and fault finding for the stairlift's drive mechanism.

The horizontal system

Schematic and fault finding for the stairlift's horizontal movement.

The swivel system

Schematic and fault finding for the stairlift's swivel function.

The controls

Schematic and fault finding for the stairlift's remote controls and receiver.

Error messages

General

Introduction to error codes, their format and priority.

Error handling

Concepts like priority and mode for interpreting errors.

Overview of possible error codes

Summary table of all error codes, reset, priority, and mode.

Error code E51

Bad rail connection

Troubleshooting a stop caused by a rail joint issue.

Stairlift stopped at emergency end stop

Troubleshooting a stop at an emergency end stop.

Overspeed governor has operated

Troubleshooting when the overspeed governor has been activated.

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