2007.03.07 Flow2 stairlift Tab 06: Systematic fault finding
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Systematic fault finding
It is extremely important that you take care to enter all the details correctly on the reject label. This
information enables TKA to:
- continually improve the quality of the product;
- determine whether the fault or the damage is covered by the warranty.
NOTE
It will not always be possible to decide immediately whether a fault or damage is covered
by the warranty. In such situations TKA will require full information about:
- the nature of the defect or the damage;
- the situation in which it occurred;
- the manner in which it occurred.
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