Why is the caller ID not showing on my TIPTEL ergoVoice A2 IP Phone?
If the transferred incoming call number is not shown on your TIPTEL IP Phone, ensure the AC adapter is correctly plugged in. If the problem persists, contact your telephone network provider. Note that in some cases, there might be no solution available if the display of telephone numbers is suppressed by the provider.
How to fix no dial tone on my TIPTEL ergoVoice A2?
If you do not hear a dial tone after picking up the handset of your TIPTEL IP Phone, check that the telephone connecting cable, handset cable, and AC adapter are all correctly connected. You can also verify telephone access using another telephone or contact your telephone network provider for assistance.
Why is there no display light on my TIPTEL ergoVoice A2?
If there is no illumination of the display, loudspeaker, and assistance call key on your TIPTEL IP Phone, ensure the AC adapter is correctly plugged in and that there is no power failure.
What to do if dialing process is interrupted on TIPTEL ergoVoice A2?
If you're experiencing interruptions during the dialing process on your TIPTEL IP Phone, it may be due to an active dialing restriction. Deactivate the dialing restriction to resolve this issue.
How to enable ringing on TIPTEL ergoVoice A2 IP Phone?
If you are not receiving any ringing signal for incoming calls on your TIPTEL IP Phone, the ringing signal may be deactivated. Activate the ringing signal to resolve this.
Why offline call preparation is not working on TIPTEL ergoVoice A2?
If dialing with offline call preparation does not work on your TIPTEL IP Phone, ensure that the AC adapter is properly plugged in and there is no power failure.
Why is automatic redial not working on my TIPTEL ergoVoice A2 IP Phone?
If automatic redialing is not working on your TIPTEL IP Phone, ensure that the AC adapter is correctly plugged in and that there is no power failure.
What to do if assistance call key is not working on TIPTEL IP Phone?
If, after pressing the assistance call key on your TIPTEL IP Phone, no number is dialed, it may be because no assistance number is stored or the assistance call mode is deactivated. Store assistance numbers and set the assistance call mode to resolve this.
Why is my TIPTEL IP Phone dialing the wrong line from memory on PABX?
If you are connected to a PABX and experience issues with line selection after dialing from memory (e.g., speed dialing) on your TIPTEL IP Phone, the exchange identification code may not be entered, or the dialing pause may be too short. Enter the exchange identification code and program a longer dialing pause to resolve this.
What to do if recall key is not working on TIPTEL ergoVoice A2 IP Phone?
If the recall key is without function on your TIPTEL IP Phone when connected to a PABX, the recall key function may not be set correctly. Change the recall key function to resolve this.
Warning about the reliability of the assistance call function in critical situations.
Storing and using speed dialling numbers and abbreviated numbers.
Saving assistance numbers and enabling/disabling the call mode.
Sending an assistance call, finishing it, and interrupting it if needed.
Changing PIN and understanding number/full dialling restrictions.
Saving numbers to be restricted and activating/deactivating restriction modes.
Saving country-specific police/fire service numbers for emergencies.
Setting flash times and Exchange Identification Codes for PABX calls.
Problem-solving table and an overview of menu functions.
General| Type | IP Phone |
|---|---|
| Connectivity | Ethernet |
| Number of Lines | 2 |
| Protocols | SIP |
| Wireless | No |
| Audio Quality | HD Audio |
| Power Supply | Power over Ethernet (PoE) or external power adapter |
| Features | Call transfer, call hold, call waiting, redial, mute |
| Ethernet Ports | 2 (10/100 Mbps) |
| Lines | 2 SIP lines |
| Supported Codecs | G.711, G.722, G.729, G.726 |
| Speakerphone | Yes |
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